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Connect with HP for a single point of contact for support for your IT infrastructure. Talk with experts about how the personalized, proactive HP support experience can help you keep your technology up and running.

Scott Ramsay

What I can do for you

As a Datacenter Care Services Provider, I work to help you significantly simplify how you operate your datacenter by managing all of your support needs via one trusted support partner. My experience and knowledge of IT datacenters and support services, allows me to help you evolve your IT infrastructure from where you are today to where you need to be in order to meet the future needs of your business. I can help you greatly simplify your IT operating processes and cut costs through delivering high-caliber support across the whole heterogeneous IT environment.

All of my customers are facing many challenges today, including high operational costs and complex service management. Many of you are considering, or are already operating, virtualized environments and are starting to think about migrating to the cloud and are dealing with hybrid delivery environments. I’m here to help walk you through these changes and equip you for a successful future.

I can help you greatly simplify your IT operating processes and cut costs through delivering high-caliber support across the whole heterogeneous IT environment.

Who I am

I’m the Director of Datacenter Care Services for Primary Service Provider. My, and my team’s, role is to listen to our customers’ feedback on the challenges they face in running heterogeneous IT datacenters and delivering IT services to their customers and then providing them with comprehensive solutions. We have designed Datacenter Care Primary Service Provider to allow our customers to operate and evolve their datacenters to better meet their business needs both today and in the future.

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What I have learned

My 22-year tenure at HP has taught me that all of our customers are on their own journey, and each customer is at a different point in their journey, their ultimate destination is unique, and they each move at a different pace. It is our job to understand their unique needs and respond to what best suits each customer.

My background

I have worked at HP for 22 years in a variety of businesses, spanning both product and services. I have worked in several roles from Finance and Supply Chain to strategic projects. I joined the Technology Services group four years ago and have worked on a number of strategic services initiatives since then with my most recent role focusing on the needs of heterogeneous IT environments. I am an associate of the Institute of Management Accountants and I fully understand the importance of CIO’s needs to deliver business results with great ROI.

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Learn more about HP Datacenter Care Service

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