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Richard Sawyer

What I can do for you

I can help clients make change happen. Once I have a firm grasp on how a client's business is run, as well as the reasons behind those procedures and organizational structures, I can offer advice on various operational enhancements. And I will work with the client to improve the strengths in their business.

Our job is to understand how each component of business can be processed at a lower cost and increased quality by creating standardized assessment tools, commissioning strategies, and job mapping.

Who I am

I'm a senior strategist leading the worldwide practice in Critical Facilities Assurance, which provides commissioning, operational consulting, and assessment services for data centers. Our job is to understand how each component of business can be processed at a lower cost and increased quality by creating standardized assessment tools, commissioning strategies, and job mapping.

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What I have learned

There is a profound need for a strong infrastructure in HP's go-to-market strategy. HP's traditional focus has been on the sale of products versus the sale of services. But moving forward, HP will put an emphasis on expertise and trusted advisor roles that clients need to manage data centers, helping achieve future business objectives overall.

My background

I've added nearly 30 years of experience in the Data Center industry to my formal education. I hold a Masters in Industrial Technology, a Standard Teaching Certificate in Industrial Technology Education, and I'm a licensed Master Electrician. Over my career, I've found that the best way to stay current in our rapidly changing industry is to teach others. I'm a frequent speaker and presenter AFCOM HP Regional Technical Seminars and world conferences. AFCOM, recognized as a trusted "brand" in the data center industry, is the leading association of data center management professionals and provides us a forum for discussion, learning and problem-solving.

The white papers I've written for American Power Conversion, HP and the Uptime Institute specialize in data center efficiency, operational excellence and reducing human error in data center operations. Currently, I'm working on how best to apply the concept of a Capability Maturity Model within IT Service Management systems to the Facility Infrastructure (FI) design, strategy and practices. Through this project the IT and FI management will align in the common cause of delivering capacity and availability in meeting ITSM service level agreement objectives.

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Richard Sawyer Video
 

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2:32 minutes

Additional Links

Learn more about HP Critical Facilities Assurance

HP Transforming IT blog

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