The HP Network Applications embrace evolution of broadband networks and enable communication service providers (CSPs) to drive new revenue from IVR as a service, reduce operational and capital expenditures through IVR consolidation and decrease time to market for new and modified IVR applications.
The HP Network Applications can be deployed in a Cloud infrastructure, giving CSPs a flexible environment to manage costs and meet the changing levels of customer demand.
The HP Network Applications portfolio is comprised of:
- CaaS IVR - a suite of on-demand carrier-grade IVR applications, integrated with HP Aggregation Platform for Software-as-a-Service (AP4SaaS), enables new revenue streams from the SMB market segment by leveraging the CSPs’ core competency in voice services. Business voice services include auto-attendant, virtual receptionist, audio-conference, call recorder and automatic call distribution.
- Network IVR - a carrier-grade IVR solution supports a complete IVR lifecycle, including service creation, deployment, execution, and reporting. The solution significantly reduces operational expenses with consolidation of CSPs’ IVR, simplifies the migration of existing services to next generation network, eases the services modification and modernizes infrastructure for major revenue generating services.
- OpenCall Media Platform (OCMP) - a scalable, standards-supporting (TDM, IP and Voice XML), carrier-grade multimedia server with service creation environment capabilities helps CSPs accelerate the development and deployment of interactive access to content, person-to-person and community multimedia services.
- Cloud IVR - the solution enables CSPs to consolidate their IVRs and run them in the cloud to reduce costs, improve efficiency and provide business flexibility.