Technical Support for HP Products (After You Buy)
Be prepared to provide the following information: Serial Number (S/N), product name, model number, and a brief description of the issue.
Support for: |
Phone |
Hours of operation |
Additional information |
|---|---|---|---|
| HP and Compaq products for Home & Home Office use | 800-HP invent or 800-474-6836 |
24 hours a day, 7 days a week for most products | U.S.: English and Spanish for most products. In-warranty products receive free phone support. Out-of-warranty products may require a fee for phone support. |
| HP and Compaq products for business use | 800-334-5144 | 24 hours a day, 7 days a week for most products | U.S.: English Interact online with HP: • Chat: Chat with an online support technician.* • E-mail: Support by e-mail. • Submit support case: For business customers with a valid warranty. * Chat is not available for all products. |
| HP Spectre Notebook PC products HP TouchSmart PC products HP HDX Notebook PC products HP Firebird Desktop PC products |
866-408-5408 | 24 hours a day, 7 days a week | U.S.: English and Spanish |
| Palm webOS (Palm Pre and Pixi) HP Veer HP Touchpad |
877-426-3777 | 6:00 a.m. - 8:00 p.m. PT Mon. – Fri. |
U.S.: English Visit www.palm.com for online support, forums and chat. |
| Palm legacy handheld and Smartphones (Palm OS and WinMO) |
866-935-7256 | 6:00 a.m. - 8:00 p.m. PT Mon. – Fri. |
U.S.: English Visit www.palm.com for online support, forums and chat. |
|
Customers who are deaf or hard of hearing that have technical support, or accessibility questions using TRS/VRS/WebCapTel |
877-656-7058 | 6 a.m. to 9 p.m. Mountain Time Mon. – Fri. |
|
| Customers with disabilities or age-related limitations ONLY; with technical support, or with accessibility questions about HP products |
888-259-5707 | 6:00 a.m. - 9:00 p.m. Mountain Time Mon. – Fri.. |
Sales consultation (United States only)
| Consultation for: |
Phone |
Hours of operation |
Additional information |
|---|---|---|---|
| General sales inquiries: Ask about any HP product, service or solution. | *800-752-0900 | Hours vary by menu selection. Please direct all support inquiries to HP's product support phone numbers listed above |
U.S. only, English only For some inquiries, you may be directed to a toll number. |
| Buy for home and home office: Buy HP and Compaq products direct from the HP Home & Home Office Store. |
888-999-4747 | 7 days a week. Open hours may vary seasonally. Closed New Year's Day, Thanksgiving Day, Christmas Day. |
U.S. only, English only. |
| Buy for business: Buy HP and Compaq products direct from the HP Small & Medium Business Store. | 800-888-9909 | 8:00 a.m. - 8:00 p.m. ET Mon. - Fri. Closed weekends and holidays |
U.S. only, English only. |
| Enterprise Software | *(877) 686-9637; select option 5 | 8am-5pm CST | English Only |
All other inquiries (non-sales related)
| In English only |
Phone |
Hours of operation |
Additional information |
|---|---|---|---|
| General inquiries | *800-752-0900 | Hours vary by menu selection.
Please direct all support inquiries to hp's product support phone numbers listed above |
U.S. only, English only. |
Patent Notice
Hewlett-Packard Company is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,561,707; 5,828,734; 5,684,863; 5,815,551; 5,974,120; 5,917,893; 5,898,762; and others.*
*Notices on this page regarding third party intellectual property rights appear pursuant to contractual obligations and do not specifically relate to HP customer products.
Hewlett-Packard Company is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,561,707; 5,828,734; 5,684,863; 5,815,551; 5,974,120; 5,917,893; 5,898,762; and others.*
*Notices on this page regarding third party intellectual property rights appear pursuant to contractual obligations and do not specifically relate to HP customer products.