Contact Information for HP US including Sales, Order Support, Technical Support and other Contacts.

Be prepared to provide the following information: Serial Number (S/N), product name, model number, and a brief description of the issue.


Support After you Buy: Support Level & Telephone Numbers Opening Hours & Additional Information
HP and Compaq products for Home & Home Office use

Examples: Pavilion, Presario, G-Series, DeskJet, Photosmart and Officejet/Pro products
Create a case online at www.hp.com/contacthp 7 days a week, 8am to Midnight Eastern Time

U.S.: English and Spanish for most products.

Out-of-warranty products may require a fee for phone support.
Business printers, desktops, notebooks and tablets Warranty and Out of Warranty products
800-334-5144
Available 24/7/365 for most products.
Enterprise Servers, Storage, and Networking Warranty and Out of Warranty products
844-806-3425
Available 24/7/365 for most products.
HP Spectre PC products 866-408-5408 24 hours a day, 7 days a week

U.S.: English and Spanish
HP Connected
ePrint
Instant Ink
Scheduled Delivery / Printable with automatic printing
855-785-2777 8am - 11pm EST Mon. - Fri.
10am - 6:30pm EST Sat.

U.S.: English
Customers who are deaf or
hard of hearing that have
technical support, or
accessibility questions using
TRS/VRS/WebCapTel
877-656-7058 6 a.m. to 9 p.m. MT
Mon. – Fri.
Customers with disabilities or
age-related limitations ONLY;
with technical support, or with
accessibility questions about
HP products.
888-259-5707 6 a.m. to 9 p.m. MT
Mon. – Fri.

Sales consultation (United States only)

Pre-Sales/Sales Assistance:
For United States Only
Support Level & Telephone Numbers Opening Hours & Additional Information
Buy for Home and Home Office
Home and Home Office (consumer products) 888-999-4747 7 days a week. Open hours may vary seasonally.

Closed New Year's Day, Thanksgiving Day, Christmas Day.

Chat with Home/Home Office

Email Home/Home Office
Buy for business:
Small & medium business

Chat with SMB Presales/Sales
Talk to an HP Sales Rep
866-625 0242 option 2
8 a.m. – 11 p.m. Central (Monday - Friday);
9 a.m. – 11 p.m. (Weekends)

U.S.: English Only
Public Sector
Government, Education, and Healthcare
800-727-2472 8:00 a.m. - 8:00 p.m. ET Mon. - Fri.

Closed weekends and holidays

U.S.: English Only
Large Enterprise For Printing & Computing products
800-535-2563 enter dedicated pin number

For Servers, Storage & Networking -
800-277-8988 enter rep extension
9:00 a.m. - 7:00 p.m. ET Mon. - Fri.

Closed weekends & holidays

U.S.: English Only
Enterprise Software 877- 686-9637 9:00 a.m. – 6:00 p.m. ET

English Only
Graphic Arts

DesignJet printers
Latex & Scitex printers
Indigo digital presses and Inkjet Web Presses
1-888-772-9897
1-877-303-1887
1-866-312-8943
Parts Store - HP Replacement/Spare Parts for HP and Compaq products

This is for spare parts on products that are no longer available for sale on line For current products that you need parts for please call sales.
800-227-8164 8:00am-8:00pm ET
Mon.-Fri.

Closed weekends and holidays

Check HP Parts Order Status

Email or Chat with HP Parts

All other inquiries (non-sales related)

Inquiries About your Order: Support Level & Telephone Numbers Opening Hours & Additional Information
Order Support and Customer Service (United States only)
Home/Home Office 800-407-4005 8:00 a.m. - 8:00 p.m. ET Mon. - Fri.
Closed weekends & holidays

U.S.: English Only

Check Home/Home Office Order Status

Chat with Home/Home Office

Email Home/Home Office
Small and Medium Business 866-625 0242 Option 3 8:00 a.m. - 8:00 p.m. ET Mon. - Fri.

Closed weekends & holidays
U.S.: English and Spanish for most products.

Check SMB Order Status

Email SMB Order Support
Public Sector

Government, Health and Education
800-727-2472 8:00 a.m. - 8:00 p.m. ET Mon. - Fri.

Closed weekends & holiday

U.S.: English and Spanish for most products.

Check Order Status

Other Inquiries:
For United States Customers Only
Support Level & Telephone Numbers Opening Hours & Additional Information
General inquiries- Ask about any HP product, service or solution. 800-752-0900 8:00 a.m. - 8:00 p.m. ET Mon. - Fri.

Closed weekends & holidays

Hours vary by menu selection.
Please direct all support inquiries to hp's product support phone numbers listed above
EBusiness Support

Provides assistance for online related issues such as password issues, web store and cart errors.
800-607-3567 8:00 a.m. – 8:00 p.m. ET Mon. – Fri.

Closed weekends & holidays

Email EBusiness Support
Care Pack Registration Inquiries 800-407-6210 8:00 a.m. – 8:00 p.m. ET Mon. – Fri.
HP Financial Services 888-277-5942

Asset recovery / Take-out / Pre-owned equipment: 1 800 580 7370, option 1
8:00 a.m. – 8:00 p.m. ET Mon. – Fri.

Closed weekends & holidays

HP Financial Services
and Leasing website
Partner/Reseller Locator Tool Partner/Reseller Locator Tool

Patent Notice
Hewlett-Packard Company is licensed under the following, and related Ronald A. Katz Technology Licensing, L.P. United States Patents: 5,561,707; 5,828,734; 5,684,863; 5,815,551; 5,974,120; 5,917,893; 5,898,762; and others.*
*Notices on this page regarding third party intellectual property rights appear pursuant to contractual obligations and do not specifically relate to HP customer products.