Product return and recycling

We are committed to helping our customers recycle responsibly, recovering 2.8 billion pounds of products since 1987. More than 75%  of our ink cartridges and 24% of HP LaserJet toner cartridges are now manufactured with “closed loop” recycled plastic.(1) Our remanufacturing programs give IT hardware, such as servers, storage and networking products, a new lease of life, reducing environmental impacts from disposal. We only recycle products that cannot be reused.

HP ink and LaserJet toner cartridges

HP provides many free and convenient ways to recycle your used Original HP cartridges, LaserJet maintenance parts, and supplies.

Consumer and home office equipment

HP has various recycling options for used equipment, including FREE drop-off options in many countries.

Business equipment

HP Recycling Services will create a custom recycling program for business customers including asset destruction and disposal.

Large format printing materials

A free program for business customers to return signage printed using selected recyclable HP large format media.

Batteries from notebooks and smartphones

Looking to recycle your old notebook batteries? We can help with that too.

HP Product Packaging

HP provides free recycling of packaging material shipped with hardware. This program is for packaging that cannot be recycled through your locally available resources.

For Original HP cartridges, LaserJet maintenance parts, and supplies, please see the first section above.

Cell phones - any brand

Free for customers in California who purchased a new HP phone product.

HP/Compaq mercury lamps, assemblies, user replaceable

Free for customers in Connecticut and Massachusetts.

Shop for a replacement product

(1)Ink cartridges that include recycled plastic contain 50 - 70% recycled plastic; HP LaserJet toner cartridges that include recycled plastic contain 10 – 20% recycled plastic