About this site

This website provides summary information of our approach and performance towards
HP Living Progress. Our full 2013 Living Progress Report, available as a PDF, describes our Living Progress policies, programs, and performance through the 2013 fiscal year (which ended October 31, 2013). It is intended for people seeking in-depth information in these areas, including customers, industry analysts, socially responsible investors, nongovernmental organizations, and sustainability specialists.

We report yearly to reflect our progress, changes to our business, emerging issues, and stakeholder feedback. We consider external standards such as the Global Reporting Initiative and the United Nations Global Compact, as well as reporting trends and best practices.

Previous reports are available from our Reports page.

Reference pages

The pages listed below provide quick access to commonly requested information.

On this website:

In the full report:

Scope, dates, and measures

  • The information on this site and in the full report is current as of the date of its initial publication. This report has not been updated to reflect any changes that may have occurred after such date, including, among other things, any changes to HP's business or strategy. HP assumes no obligation and does not intend to update this report to reflect any such changes.
  • The information on this site and in the full report covers all HP operations, but does not cover joint ventures.
  • All references to years are to HP's fiscal year, which ends October 31, unless otherwise stated.
  • All references to dollars are to U.S. dollars. "Tonnes" refers to metric tonnes. (One metric tonne is equivalent to 2,205 pounds.)

Metrics and goals

  • The metrics and goals on this site and in this report are established by the HP teams responsible for measuring and achieving them, in consultation with internal, and in some cases external, stakeholders, and with reference to leading practices. This ensures our metrics provide a meaningful and balanced picture of HP's performance, and that our goals are realistic yet challenging.
  • Collecting data from hundreds of sites worldwide is complex, and the process can vary by business unit, function, and geography. As a result, it can be difficult to define and implement measures for the whole company. We continue to work on standardizing our measurement systems and metrics. Data are rounded as needed to reflect the appropriate level of certainty.
  • Another challenge is to report performance beyond our immediate operations. For example, we must make assumptions when estimating product energy consumption and the resulting greenhouse gas emissions, or the percentage of HP products sold that are recycled.
  • Wherever possible, we describe the context for performance data so readers can understand any limitations and draw appropriate conclusions.
  • See HP's comprehensive data and goals dashboard for more detail.

Your feedback

We welcome feedback and consider it when reviewing our approach and reporting our performance for subsequent years. We invite readers to provide feedback on our global citizenship activities and this site and report using our online form.

Forward-looking statements

This report contains forward-looking statements that involve risks, uncertainties, and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies, and objectives of management for future operations, including but not limited to the expected development, implementation, and achievement of environmental, social, and governance policies, goals, and objectives; any statements concerning expected development, performance, market share or competitive performance relating to products and services and the impact of those products and services on global issues, the environment, and other elements of society; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the need to address the many challenges facing HP’s businesses; the competitive pressures faced by HP’s businesses; risks associated with executing HP’s strategy and plans for future operations; the impact of macroeconomic and geopolitical trends and events; the need to manage third-party suppliers and the distribution of HP’s products and services effectively; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; risks associated with HP’s international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers, clients and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the execution, timing, and results of restructuring plans,including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the resolution of pending investigations, claims, and disputes; and other risks that are described in HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2013, and HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended January 31, 2014, and that are otherwise described or updated from time to time in HP’s Securities and Exchange Commission reports. HP assumes no obligation and does not intend to update these forward-looking statements.