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10 thousand employees took part in our leadership training sessions in 2012
HP's people are integral to our success. We hire, develop, and retain employees who make our business thrive, now and in the future. We offer supportive, motivating workplaces where everyone can flourish. Our culture is based on listening, sharing, inspiring, helping, and learning, and we regularly seek feedback on how we can perform better.
Our global workforce of approximately 331,800 employees worldwide1 people responds to the rapid pace of change in our industry and anticipates future business needs. We support their careers and development wherever we operate. Investing in people benefits our business, customers, shareholders, local communities, and society at large. We aim to continually improve our people's experience of working at HP.
Engaging our people
Employees who are invested in HP's success perform well, promote our brand, and stay with the company. They also build quality relationships with our customers, communities, and other stakeholders.
We promote engagement through several key programs, including the 'Taking our children to work' initiative, in which more than 12,000 children aged 8–15 years visited HP workplaces with their parents at 96 sites across 36 countries in 2012.
HP has a longstanding commitment to recruit, develop, and retain the most skilled employees in our industry. To foster the best talent, we provide extensive opportunities for continual learning and growth.
The vast majority of our training courses (84%) are delivered in virtual sessions or self-paced online modules, which reach more employees and allow them to learn anywhere and anytime. We offer more than 10,000 courses, and our employees accessed them a total of 2.7 million times during 2012, an 8% increase from 2011.
Diversity and inclusion
A workforce that includes men and women from different nations, cultures, ethnic groups, generations, and backgrounds, with a wide range of skills and abilities, helps us to understand and reflect our customers' values and demographics.
In 2012 we piloted "cultural competence" sessions for employees that focus on how to interact effectively with people from different cultures. We also delivered more than 200 events related to diversity topics through our Employee Resource Groups—which bring together people with common interests and backgrounds.
See our diversity and inclusion website for more information.
Rewards and benefits
We acknowledge and reward our people for their work through our compensation, benefits, and recognition programs.
Our 2012 Voice of the Workforce survey showed a four percentage point increase, compared with 2011 in the proportion of employees who felt HP rewards staff members according to their job performance. It also revealed a three percentage point rise in employees who felt HP was good at recognizing their accomplishments.
See our HP Benefits website for more information.
Health and safety
A commitment to health and safety reflects our values and also makes good business sense. Employees are most productive when they are healthy—and the disruption caused by lost workdays costs us time and money.
During 2012, we continued to increase our focus on health and safety at non-HP business locations, as a growing number of employees work from home or at customer locations. The overall lost workday case rate decreased slightly in 2012 compared with 2011 in all regions except Asia Pacific and Japan, where it remained unchanged.
As an HP Imaging and Printing Technology Consultant based in Mississauga, Canada, Hilde Allman works with customers to help them make choices about HP products. Through the Eco Advocates program, she also helps them identify ways to improve their environmental performance.
HP’s Eco Advocates program trains employees to discuss environmental issues with customers and demonstrate how HP’s environmental initiatives, products, and business solutions can help them reduce their impacts. Hilde has been involved in the program for eight years and has incorporated it into many facets of her work.
“Being an Eco Advocate has really enriched my knowledge of sustainability and the importance of doing the right thing from a corporate perspective,” says Hilde. “How can we improve our business processes to mitigate our environmental impacts? I spend a lot of time working with our customers to answer that question.”
HP provides a suite of tools that help users manage paper and printer energy use, and Hilde helps customers take full advantage of them. The suite includes duplex printing; pull-printing, a technology that holds a print job until a user comes to pick it up; Intelligent Print Management, which helps enterprise customers select sustainable printing options; and Smart Web Printing, that allows users to select areas of a web page for printing.
Hilde also directs customers to HP’s Carbon Footprint Calculator, which enables them to calculate their own impacts, and to the HP Planet Partners Program, which helps customers recycle computer equipment, printing supplies, and other items.
“I’m very proud of the fact that HP has taken a leadership position in the area of sustainability,” she says. “It differentiates us as a company.”
For Hilde, the rewards of being an Eco Advocate are immeasurable—including opportunities to team up with colleagues at HP that she might never have met and sharing her knowledge with top enterprise clients. She also has collaborated with organizations such as the World Wildlife Fund (WWF), participating in WWF’s Living Planet @ Work program to champion sustainability initiatives at the Canadian Head Office HP campus where she works.
Hilde knows her work has had an impact. “I have a tremendous sense of accomplishment from participating in Eco Advocates and from being able to share what I’ve learned with my colleagues and knowing that we are making a difference.”
For complete information regarding HP people, please refer to our 2012 Global Citizenship Report. We also provide data and goals information for all of our Global Citizenship efforts in the Data Dashboard.
- Human rights
- + - Supply chain responsibility
- HP People
- + - Social innovation
- Economic impacts
1As of October 31, 2012.