Press Release: December 23, 2011
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HP Ranked a Leader in IDC Managed Print Services MarketScape

PALO ALTO, Calif. -- HP today announced that industry analyst firm IDC has named HP a leader in the IDC MarketScape: Worldwide Managed Print Services 2011 Hardcopy Vendor Analysis Study.(1)

An independent and global provider of IT research, IDC completed its multivendor assessment study and identified that HP Managed Print Services (MPS) continues to maintain market leadership with high scores in strategic direction and offering capabilities.

Based on the report, HP’s market leadership is reflective of its comprehensive strategy to deliver a unified experience across the office, onsite production and external printing and imaging environments. Its broad portfolio is enriched with industry solutions and features such as HP ePrint, the Open Extensibility Platform (OXP) and FutureSmart firmware. These innovations allow customers to easily update, manage and extend the capabilities of their multifunction printers (MFPs) and printers with the latest solutions and applications, and conveniently print while on the go.

“The ability to enable mobile workers and create a secure and sustainable printing infrastructure drove significant growth in the MPS industry this past year,” said Bruce Dahlgren, senior vice president, Managed Enterprise Solutions, Imaging and Printing Group, HP. “Looking ahead, market leadership will be defined by the ability to provide a consultative partnership focused on simplifying the most complex business processes and managing a larger print infrastructure.”

In addition to HP’s existing direct MPS enterprise model, HP’s recent acquisition of Printelligent, a provider of managed print services, helps extend the company’s reach and enables it to delivers its world-class sales, services and print management expertise to small and medium-sized businesses through select channel partners who can now scale their engagements.

“HP is a leader in the worldwide managed print services market, providing a robust offering that includes a consultative approach to optimizing customers’ printing and document infrastructure, spanning distributed and centralized environments, and SMBs through enterprises,” said Angèle Boyd, group vice president and general manager, Imaging/Output Document Solutions and Small and Medium Business, IDC. “HP addresses a range of printing, imaging and document needs within an organization, with a strong focus on vertical-specific document-intensive workflows.”

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.


(1) IDC, Worldwide Managed Print Services 2011 Hardcopy Vendor Analysis Study, Doc No. 232135, December 2011.


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© 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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