HP Helps Moscow Railways Increase Quality, Safety of Suburban Rail Transport
MOSCOW — HP today announced that Moscow Railways (MZD) has established new quality and safety levels for its suburban transportation network with a single automated management system based on HP Service Manager software.
MZD, an affiliate of JSC Russian Railways, is responsible for 60.4 percent of suburban transportation across Russia, transporting an average of 1.4 million passengers every day. MZD manages a total of 8,000 miles (13,000 km) of track, 585 units of rolling stock, more than 4,000 train drivers and assistants, more than 2,000 point-of-sale (POS) terminals, and 1,800 platform gates.
HP Service Manager helps create a more secure environment for all of MZD’s passengers. As well as ensuring that transportation safety measures are in place at platforms, pavilions, stations, POS terminals, suburban train salons and rolling stock depots, it enables a timely reaction to security incidents. MZD’s intelligent video surveillance system continuously monitors the time passengers spend in the areas under control and—should any delayed service come to light—creates an incident in HP Service Manager to help advance passenger logistics.
“We needed a common multifunctional center to manage the entire suburban complex,” said Vladimir Yakunin, president, JSC Russian Railways. “The new system will enable both the passenger companies providing transportation services and Russian Railways as the infrastructure company to work at maximum efficiency by speeding up decision making, improving management and cutting costs.”
HP partner I-Teco worked with HP and MZD’s project team to consolidate and unify all administration functions into an Information Technology Infrastructure Library (ITIL)-based framework with HP Service Manager at the core. Management processes and technologies across the suburban transport hub are automated and aligned for accurate, consolidated analytical data gathering.
HP Service Manager now logs all MZD’s trains and routes, as well as resources like rolling stock and locomotive staff, in a single system. In case of a late arrival, HP Service Manager gets an alert, and appropriate changes are made within the change-management process, ensuring that passengers are advised of schedule changes in advance.
Among the innovations enabled by HP Service Manager is a new suburban infrastructure visualization system that allows MZD to view infrastructure elements and tasks on a 3-D map of the rail network. As well as facilitating better scheduling and faster incident response, this enables more efficient management of passenger traffic, improves decision making and increases safety.
“Moscow Railways was looking for a robust, flexible platform that would not only enable fast response to everyday incidents, but also work closely with the Central Information Office of RZD,” said Alexander Mikoyan, vice president and managing director, HP Russia. “HP’s unique offering has enabled MZD to build a single management framework for the entire suburban transportation network, which ensures optimum quality of service for rail users.”
HP’s premier Americas client event, HP Discover, takes place June 11-13 in Las Vegas.
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the competitive pressures faced by HP’s businesses; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its customers, suppliers and partners; the protection of HP's intellectual property assets, including intellectual property licensed from third parties; integration and other risks associated with business combination and investment transactions; the hiring and retention of key employees; assumptions related to pension and other post-retirement costs and retirement programs; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s filings with the Securities and Exchange Commission, including HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2012. HP assumes no obligation and does not intend to update these forward-looking statements.
© 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. With the broadest technology portfolio spanning printing, personal systems, software, services and IT infrastructure, HP delivers solutions for customers’ most complex challenges in every region of the world. More information about HP (NYSE: HPQ) is available at http://www.hp.com