HP Helps Leading Telecom Technology and Services Provider Transform IT Environment
PALO ALTO, Calif. — HP Enterprise Services today announced the extension of its services agreement with Ericsson, the world’s leading provider of technology and services to telecom operators, for an additional three years, during which the companies will focus on transforming Ericsson’s IT environment to adapt to its future business needs.
HP will move Ericsson’s desktop services to a desktop-as-a-service model using HP Workplace360 Services with HP Client Virtualization Services. Once complete, a majority of Ericsson’s employees will be able to use any device to access most of the company’s applications and documents from any location.
HP also will provide HP Service Desk Services, creating a standardized, streamlined service model that provides employees a single point of contact to resolve IT-related incidents and requests. Employees will have multiple contact choices for these services including phone, email, chat and web-based self help, moving toward more self-help based solutions.
The transformation to a cloud-based IT solution supports Ericsson’s goal to create a more flexible, scalable environment while standardizing services costs. With a standardized environment, Ericsson can lower its IT costs.
“Cloud technology gives global companies such as Ericsson the scale and flexibility to grow while allowing increasingly mobile workers to serve customers no matter where they are,” said Howard Hughes, senior vice president and general manager—Europe, Middle East and Africa, HP Enterprise Services. “This agreement builds upon our 10-year relationship as Ericsson’s business partner with proven, world-class cloud solutions that enhance employees’ effectiveness while enabling the company to continue as a leader in the information and communications technology sector.”
HP’s premier EMEA client event, HP Discover, takes place Dec. 10-12 in Barcelona, Spain.
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the need to address the many challenges facing HP’s businesses; the competitive pressures faced by HP’s businesses; risks associated with executing HP’s strategy; the impact of macroeconomic and geopolitical trends and events; the need to manage third party suppliers and the distribution of HP’s products and services effectively; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; risks associated with HP’s international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 2013 and HP’s other filings with the Securities and Exchange Commission, including HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2012. HP assumes no obligation and does not intend to update these forward-looking statements.
© 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About HP Inc.
HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.
© 2017 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP Inc. products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.