Press Release: September 03, 2013

Rhode Island Awards HP $89.9 Million Medicaid Contract Extension

HP continues as fiscal agent to help improve cross-department collaboration

PALO ALTO, Calif. — HP Enterprise Services today announced the Rhode Island Executive Office of Health and Human Services (EOHHS) has signed a $89.9 million, five-year contract for HP to continue as fiscal agent for Rhode Island’s Medicaid program and additional state departments.

Under the terms of the extension, HP will implement a number of enhancements to existing state systems, including migration of Rhode Island’s Medicaid data center operations to a state-of-the-art HP data center. The agreement also contains three option years not included in the contract value. 

HP also will assume responsibility for and upgrade the EOHHS’s data warehouse to address Rhode Island’s changing healthcare needs. Enhancements to the EOHHS’s Medicaid Management Information System (MMIS) include increased information sharing across systems and departments, designed to improve decision making related to costs, program administration and beneficiary care.

“One of our top priorities is to continually increase our capacity to access, produce, analyze, report and share vital information pertaining to the EOHHS and its departments,” said Steven M. Costantino, secretary, Rhode Island Executive Office of Health and Human Services. “The enhancements to our system by HP are critical to our ability to effectively manage Rhode Island’s Medicaid Program and to continue to strengthen the services offered to those Rhode Islanders who rely on our health and human services programs.”

HP will continue to provide fiscal agent services for the EOHHS and its departments— Human Services; Health; Children, Youth and Families; and Behavioral Healthcare, Developmental Disabilities and Hospitals—as well as for the state’s Department of Corrections. By integrating systems, each department will be able to quickly adapt to changing state and federal regulations and better manage beneficiary care.

In addition, HP will continue providing claims processing, provider education and outreach, call center support as well as premium billing and collection services. The company also will manage systems, analyze data, and complete surveillance and drug utilization reviews to deter fraud and abuse.

Last year, HP processed more than 5.3 million Rhode Island healthcare claims, distributing $2 billion in Medicaid and other payments to more than 2,700 providers. During that period, HP call centers fielded more than 124,000 provider and recipient calls.

“Rhode Island has a record of addressing health challenges with some of the most innovative Medicaid programs in the country,” said Susan Arthur, vice president, U.S. Health and Life Sciences,  HP Enterprise Services. “With two decades of on-the-ground Rhode Island experience, HP understands the state’s unique needs and its provider community, which enables us to deliver high-quality technical services that fulfill the state’s vision today and into the future.”

HP is the nation’s largest provider of Medicaid and Medicare process management services, administering $140 billion in benefits a year. It serves as the fiscal agent or principal IT provider for Medicaid in 19 states. HP’s U.S. healthcare experience spans payer, government and life science communities.

HP’s premier EMEA client event, HP Discover, takes place Dec. 10-12 in Barcelona, Spain.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the need to address the many challenges facing HP’s businesses; the competitive pressures faced by HP’s businesses; risks associated with executing HP’s strategy; the impact of macroeconomic and geopolitical trends and events; the need to manage third party suppliers and the distribution of HP’s products and services effectively; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; risks associated with HP’s international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 2013 and HP’s other filings with the Securities and Exchange Commission, including HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2012.  HP assumes no obligation and does not intend to update these forward-looking statements.

© 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Media contacts

About HP

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. With the broadest technology portfolio spanning printing, personal systems, software, services and IT infrastructure, HP delivers solutions for customers’ most complex challenges in every region of the world. More information about HP (NYSE: HPQ) is available at http://www.hp.com