Communications Service Providers possess a treasure trove of consumer data. HP helps you gain actionable insight into usage patterns, preferences and interests in a real-time context, whether data is structured or unstructured. The insight can help you identify new services to offer, create new revenue streams and optimize your existing network investments.
Massive data volumes—Big opportunities
HP’s Actionable Customer Intelligence enables operators to deliver better customer experiences and improved profits.
Read the article
PDF 327.4 KB
The HP Telco Big Data and Analytics Solution addresses four main areas:
Targeted product and marketing offers - gain complete contextual insight into your customers’ needs then take action to improve customer satisfaction and achieve better retention rates.
Network optimization – improve your capital planning and user experience via optimized network utilization and real-time response to traffic congestion situations.
New business model enablement - capture the real-time business value of each of your customers and leverage it via new collaborative business models.
Proactive data strategies – manage large amounts and varieties of data in a cost-efficient way, securely available to the whole enterprise.