Insight Online provides the information you need to monitor the devices in your IT environment from anywhere, anytime
Network size and complexity are growing faster than ever before. Strong device management capabilities are essential to your organization’s success. How do you reliably support both new and existing devices? Do you want your IT resources spending time on support or focusing on expanding your business?
HP Insight Online is a cloud-based infrastructure management and support portal available through the HP Support Center and powered by HP remote support technology, such as Insight Online direct connect for HP ProLiant Gen8 servers and Insight Remote Support v7 software. It provides a personalized dashboard for simplified tracking of IT operations and support information from anywhere, anytime. Use the Insight Online dashboard to track service events and support cases, view device configurations, and proactively monitor your HP contracts and warranties as well as HP Proactive service credit balances. Get connected today to stay informed and be in control of their IT environment.
These tools are available at no additional cost as part of your HP warranty, Care Pack, or contractual support agreement with HP. There is a separate "My Customers" section in Insight Online for HP Authorized Partners to view your IT asset information with your authorization.
Announcing a simple, low cost path to stay informed and be in control of your HP ProLiant Gen8 servers
Insight Online direct connect allows you to stay informed and be in control of your HP ProLiant Gen8 servers and BladeSystems at a lower cost while saving time and freeing up resources. Now HP ProLiant Gen8 and BladeSystem C-class enclosures can transmit hardware failure and diagnostic information directly to HP or your HP Authorized Partner for automated analysis, case generation and parts replacement at a lower cost and without additional hardware. The health and support information for these devices is available anywhere/anytime in the HP Insight Online personalized dashboard. It is ideal for Small Businesses and large Enterprise remote sites wanting to solve IT support problems faster and to stay informed and be in control 24X7.
This was a fantastic seamless experience. ”
Insight Online direct connect beta customer
HP Insight Online direct connect is a cinch to set up and is a great fit for our smaller customers and those with remote branch locations. ”
Senior Solutions Architect, AdvizeX (HP Channel Partner)
HP Insight Online, infrastructure cloud-based management benefits:
||At-a-glance personalized dashboard for quick and efficient infrastructure cloud-base management. Use it to quickly assess device health and support status and to navigate to details for quick problem resolution.
||Visual status of your devices and device groups with easy navigation to product and support details.
|Contract and Warranty
||Comprehensive view of your contracts & warranties. Track contract and warranty status by device and contract, view support details and notification of support expiration.
||Online tracking of hardware events for devices monitored by HP remote support tools. View all key event information such as severity, problem description, date and time generated, event status and related support case ID.
||Personalized reporting for your IT infrastructure. Generate reports , save or modify report templates for repeat use, and print and download reports.
||With authorization from customers, HP Authorized Channel Partners can remotely view their customer’s IT infrastructure to provide support and consultation.