MPS success story: Humana
When Healthcare benefits leader Humana implemented HP Exstream software, it:
- Increased likelihood of customer renewal by 14%
- Increased likelihood of customer referral by 7%
- Reduced the length of calls to customer service by 15%
- Saved $250,000 per month in page reduction
Now that’s a welcome change in healthcare administration.
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Watch how HP Exsteam software improved efficiency and customer communication for Humana.
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HP + Humana: A Perfect Solution for Perfect Service