Key Benefits

  • Secure Business Applications and Files: LiveVault protects your critical application data in one turnkey, streamlined, secure-server, cloud-based solution.
  • Automatic, Continuous Backup: Secure your data across virtual or physical environments – either in the cloud or a hybrid cloud – via automatic and continuous backup at intervals as low as every 15 minutes.
  • Fast, Easy Recovery: Patented Delta Restore capability restores only the data that has changed, saving storage space and recovery time. Onsite Turbo Restore Appliance and Data Shuttle options expedite backup/recovery process for seeding and larger data restores.
  • Advanced Encryption in Transit and in Storage: Data encrypted at all times via 256-bit AES encryption with unique private/public key pair, and Secure Sockets Layer (SSL) to establish a secure, resilient communication tunnel to off-site data centers.
  • Simple Process: Manage and monitor the entire data-protection process with customized backup policies and role-based access control across the enterprise through a simple, comprehensive Web portal.


  • Support Hours
    We will remain 24/7/365 for the foreseeable future.

  • Data Migration to our Datacenters
    There is no plan to move from our IRM data centers but partnering with j2 will give you access to a network of additional geographically distributed data centers.

  • Who is j2 Global?
    LiveVault’s new parent company, j2 Global, Inc. (NASDAQ: JCOM), is a leading provider of cloud services, helping improve business performance and efficiency for over 12 million customers worldwide.

  • Will my existing billing relationship transition to j2 Global?
    Invoices and billing inquiries will continue to be handled by the same team/method you have now.

  • Who do I contact with questions?
    The LiveVault team you’ve always worked with will continue to be your primary points of contact for everything from account management, to support and operations.

  • Why did LiveVault join j2?
    LiveVault is a state-of-the-art technology backed by a world class team and joining j2 will help us reach our full potential. Additionally, j2 has a suite of complimentary data protection products that will help us to solve all of your backup and recovery needs (DR, Endpoint Backup, Archiving, etc.).

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