NEW HP Exstream 9.0 and Empower Editor announced!

HP Exstream 9.0, the latest version of the popular customer communications management solution (CCM), and HP Exstream Empower Editor , a new zero-footprint interface that allows HP Exstream users to facilitate interactions between consumers and remote and mobile front-office workers, have been announced.

Building on HP Exstream’s strength in delivering consistent control of communication content and messages across print and digital channels, HP Exstream 9.0 helps organizations to be better positioned to address dynamic electronic communication requirements and deliver on mobile device communication strategies. Read the full release here .

 

HP Exstream continues to set the standard by which other customer communication management (CCM) solutions are measured. The CCM space is getting crowded and many of the messages sound alike, but we are confident that HP Exstream stands above the rest so we invite you to ask us to prove it. Recently named a leader in the Gartner Magic Quadrant report for CCM, HP Exstream continues to be positioned as a leading solution.

 

Make the most of your Customer Communications

HP Exstream is a multichannel customer communication management (CCM) solution that empowers you to make the most of every customer touch point by creating insightful, impactful, real-time customer communications.

HP Exstream helps you improve your customer experience with relevant, meaningful communications delivered through the customer's preferred channel by providing:

  • fully customized high-volume statements and bills
  • self-service web applications for enrollment & account sign-up
  • on-demand marketing
  • personalized correspondence and proposals produced interactively by customer-facing employees

HP Exstream turns customer communications into a differentiator that grows your revenue and saves you money. Companies using HP Exstream deliver a better customer experience and typically experience the following benefits because the software can help:

  • Reduce document production costs by $1.5 million per year.*
  • Reduce document development time by more than 70%.*
  • Reduce postage and paper costs by over $1,000,000 per year.*
  • Reduce document processing time by an average of 77%.*
  • Reduce document maintenance costs by over 58% a year.*
  • Reduce document inventories (templates) by over 75%.*

*Based on internal HP data collected from 2004-2013 from hundreds of HP Exstream customers. Data was compiled from a variety of sources, including case studies, articles, press releases, performance tests, customer presentations, award submissions and more.

CCM Industry Solutions


More than 850 companies across a variety of industries are already using HP Exstream to drive top line growth, build customer loyalty and cut costs. Find out more about how HP Exstream is helping companies in your industry.


Financial services
Healthcare
Insurance
Print Service Providers
Public Sector
Telecommunications
Utilities

 

Take a look at how Humana and HP have joined together to provide a seamless customer communications solution.


A perfect solution for a perfect service.
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Take a giant step forward using CCM software to manage your customer communications making every touch point count, while reducing development, production and processing costs.
Contact us for more information.