Deliver a consistent, optimized customer experience

Since HP acquired Autonomy, we have been working to integrate the best features of the customer experience management (CEM) solutions with HP Exstream, the market leading customer communications management technology. We focused our efforts in two areas -- content management with APA for web forms, workflow and a repository for interactive documents; and customer experience management with Autonomy LiveSite and TeamSite to enable a consistent, optimized customer experience across print and electronic channels.

Key features

  • Leverage content managed in the Autonomy TeamSite and LiveSite in Exstream applications
  • Single source publishing with shared content between digital and offline channels
  • Connect Exstream applications to mobile, social media, web channels
  • Leverage more sources of info about a consumer to drive personalization of communications