As the business models have evolved, competition has intensified and customer expectations are constantly changing, Communication Service Providers needs to adapt to this increasingly dynamic environment with an improvement in business processes, innovation and collaboration within the entire organization. Consequently, the need for network and IT convergence has never been greater. Modern IP-based networks, applications and services have brought down the walls and there is an emphasis on convergence to streamline operations and improve business agility.
New cloud infrastructures, trends toward consumerization of the enterprise and liberal bring-your- own-device (BYOD) policies fuel higher user expectations for an expansive digital lifestyle, while big data and analytics will help CSPs gain deeper customer insights to deliver a better experience. HP Software is uniquely positioned with industry expertise to partner with CSPs to help them achieve convergence and gain competitive advantage with the following portfolio of solutions: