Excelling in customer experience is a critical component to outperforming your competitors and delivering lifetime customer value. As millennials and Gen-Zers become the norm -- 75% of the labor force will be digital born by 2025 – insurers are realizing they must be able to deliver digital communications and do it quickly because digital natives don’t like to wait. Gore Mutual did just that, using HP Exstream and Duck Creek Technologies to create a total digital experience for a new customer segment.


For information on specific solutions and offerings, get the solution briefs below:

HP Exstream Cloud Production
HP Exstream 9.5
HP Exstream Application Accelerators


Make the most of your Customer Communications

HP Exstream is a multichannel customer communication management (CCM) solution that empowers you to make the most of every customer touch point by creating insightful, impactful, real-time customer communications.

HP Exstream helps you improve your customer experience with relevant, meaningful communications delivered through the customer's preferred channel by providing:

  • fully customized high-volume statements and bills
  • self-service web applications for enrollment & account sign-up
  • on-demand marketing
  • personalized correspondence and proposals produced interactively by customer-facing employees

HP Exstream turns customer communications into a differentiator that grows your revenue and saves you money. Companies using HP Exstream deliver a better customer experience and typically experience the following benefits because the software can help:

  • Reduce document production costs by $1.5 million per year.*
  • Reduce document development time by more than 70%.*
  • Reduce postage and paper costs by over $1,000,000 per year.*
  • Reduce document processing time by an average of 77%.*
  • Reduce document maintenance costs by over 58% a year.*
  • Reduce document inventories (templates) by over 75%.*

*Based on internal HP data collected from 2004-2013 from hundreds of HP Exstream customers. Data was compiled from a variety of sources, including case studies, articles, press releases, performance tests, customer presentations, award submissions and more.

CCM Industry Solutions

More than 1000 companies across a variety of industries are already using HP Exstream to drive top line growth, build customer loyalty and cut costs. Find out more about how HP Exstream is helping companies in your industry.

Financial services
Print Service Providers
Public Sector


Learn why Customer Experience is one of the most critical areas of differentiation for today’s companies.

HP Exstream webinar: Customer experience: the next battlefield.
View the video.
1:00 – 1 hour​

Take a look at how Humana and HP have joined together to provide a seamless customer communications solution.

A perfect solution for a perfect service.

Take a giant step forward using CCM software to manage your customer communications making every touch point count, while reducing development, production and processing costs.
Contact us for more information.