HP Professional Services Experts

James Temple, IV

Lead Solution Architect, ITSM
Area of expertise: IT Operations
Americas


WHAT I CAN DO FOR YOU

I can increase the speed and accuracy of your complete quality assurance measures. The result? More efficient and higher-quality service at reduced costs.



What I Do for HP

Use deep industry insight to direct large service-delivery teams through the implementation of enterprise-wide IT Service Management (ITSM) solutions.


My Approach

Listen first, then do. Once I understand your business requirements and challenges, I use my expertise and Information Technology Infrastructure Library (ITIL) best practices to develop specifically tailored solutions that will take your business forward.


My Background

More than 12 years of experience developing and executing communications plans and IT service management processes. Additionally, I've spent more than 15 years working in Network and Systems architecture, design and support services.



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