IT service management with a lifecycle approach

Service Manager on SaaS provides you with a cloud-based, industry leading IT Service Management solution. You can have an operational ticketing system up and running in as little as two weeks, configured with your information, and integrated with your on-premise systems. With high standards of security and reliability, the help desk SaaS solution can scale up on demand, taking advantage of a flexible and reliable SaaS model that minimizes risk, guarantees uptime, and ensures customer satisfaction. And you can leverage HP help desk SaaS experts to guide you through your term.

Key benefits

  • Simplicity makes HP Service Manager easy to set up and use
  • Affordability of a subscription-based service with competitive pricing
  • HP guarantees 99.7% availability, measured from the end user’s perspective
  • Flexibility to move between service levels—on-premise or SaaS
  • Security of isolated customer data, risk mitigation, data and access integrity