Canadian and Latin American Regulatory Requirements
Canada has a combination of Federal and Provincial Privacy laws. At the federal level, the Personal Information Protection and Electronics Act (PIPEDA) is applicable to all federally regulated businesses. Provincial laws also exist in three provinces, namely British Columbia, Alberta and Quebec. Additional laws related to the privacy of health information also exist within all provinces and territories.
In Latin Americas, privacy laws exist in a number of countries and are being enacted in many more. Laws exist in Argentina, Uruguay and Mexico and are going through the legislative process in Chile, Paraguay, Brazil, Peru, Colombia, Costa Rica and Nicaragua.
These privacy laws all require that personal information is protected and is only accessible by authorized individuals. Consequently, customers with personal information that originates in these countries need to delete, encrypt, or sanitize this personal information prior to returning defective media to HP. If such steps are not possible with respect to sensitive data, customers need to retain their defective storage media by either purchasing Defective Media Retention (DMR) service or by purchasing the replacement media.
Download – HP Media Handling Policy (pdf)