CSR Part Status
Getting status on an existing service eventHave you requested a replacement part from HP? If yes, then follow the steps below to check on your replacement part.
Send HP an e-mail if located in (US or Canada only) :Have not yet received your part
Received your part, and it was damaged in shipping
Need a replacement return shipping label
My defective monitor does not fit in the return shipping box
Submit Defective Media Retention (DMR) Info