CSR Part Status
Business support center
Tasks for my selected product
Getting status on an existing service event
Have you requested a replacement part from HP? If yes, then follow the steps below to check on your replacement part.Send HP an e-mail if located in (US or Canada only) :
Have not yet received your part ›Received your part, and it was damaged in shipping ›
Need a replacement return shipping label ›
My defective monitor does not fit in the return shipping box ›
Submit Defective Media Retention (DMR) Info ›
Defective part returns procedures
United States & Canada ›Latin America & Caribbean ›
Europe ›
HP's policy for defective media handling ›