With an HP Care Pack Next Business Day Exchange Service you don’t have to worry should the unexpected happen to your HP printer or HP fax. You’ll be up and running without missing a beat.
Simply call HP Total Care before 2:30 pm Central time. If the HP technician isn’t able to solve the problem over the phone, we’ll send a replacement part or qualifying HP product by the next business day.2
You can purchase an HP Care Pack Next Business Day Exchange Service while your product is in good working condition and under your standard 90-day warranty. Buy your plan at the same time you purchase your HP product to get the most coverage and value.
Canadian customers, please click here to purchase your HP Care Pack Next Business Day Exchange Service.
1Covers all HP Deskjet, Officejet and Photosmart printers and faxes. Covers HP LaserJet 1018, 1020, 1022, P1xxx series, M1319F, CP1215 and CP1518ni printers.
2Standard delivery is next business day, excluding holidays and weekends, in most areas within continental United States and in limited areas of Hawaii and Alaska, as long as order is placed by 2:30 p.m. Central time.
Services described above are subject to change at any time.