HP Premium Care Pack Services
Top-of-the-line protection
Product Support
Maximum coverage from a single service plan.
Get the best possible experience from your PC with HP’s most comprehensive service plan. HP Premium Care Pack Service for select desktops and notebooks gives you award-winning service and support for a wide range of issues.
Set up your PC with ease thanks to the bonus 3 months of “how-to” phone support from HP SmartFriend when plan is purchased with your new PC. Expert HP technical advisors will assist you with data migration and backup, network configuration, setting up a wired or wireless network, connecting printers, monitors and other peripherals, and other items not covered under your standard warranty. So you get up and running fast.
Call 866-234-1377 or click below to purchase your HP Premium Care Pack Service Plan today.
HP 3-year Premium Care Pack Service for Desktops ›
HP 2-year Premium Care Pack Service for Notebooks ›
HP 3-year Premium Care Pack Service for Notebooks ›
| For qualifying desktops* | For qualifying notebooks** | |
|---|---|---|
| Features | ||
| Front-of-the-queue access to HP’s North America-based technical advisors | • | • |
| Bonus 3 months of HP SmartFriend exclusively with this plan, if purchased on same receipt as PC | • | • |
| Convenient on-site tech support in your home or office if issue cannot be resolved remotely | • | • |
| Coverage for damage caused by drops, spills, electrical surges and more–includes one accident per year | • | |
| Theft recovery with LoJack for Laptops (standard edition) | • | |
| Expert 24/7 toll-free phone, real-time chat and e-mail support | • | • |
| Coverage for hardware parts, labor and shipping | • | • |
*Coverage for HP Pavilion Elite p7qe, h8m, h8t, h8z, h8xt, h8qe, h8 select edition, Omni 220xt, 220 Quad and TouchSmart 320m, 420t, 520z, 520t, 520xt, 610xt, 610 Quad All-in-One desktop PC (prebuilt or customized)
**Coverage for HP dv7t, dv7t Quad, Envy 14, 14 Beats Special Edition, 17, and 17 3D notebook PC (new only)
Services described above are subject to change at any time.