HP Premium Care Pack Services

Top-of-the-line protection

Care Pack Services

Maximum coverage from a single service plan.

Get the best possible experience from your PC with HP’s most comprehensive service plan. HP Premium Care Pack Service for select desktops and notebooks gives you award-winning service and support for a wide range of issues.

Set up your PC with ease thanks to the bonus 3 months of “how-to” phone support from HP SmartFriend when plan is purchased with your new PC. Expert HP technical advisors will assist you with data migration and backup, network configuration, setting up a wired or wireless network, connecting printers, monitors and other peripherals, and other items not covered under your standard warranty. So you get up and running fast.

Call 866-234-1377 or click below to purchase your HP Premium Care Pack Service Plan today.

  For qualifying desktops* For qualifying notebooks**
Front-of-the-queue access to HP’s North America-based technical advisors
Bonus 3 months of HP SmartFriend exclusively with this plan, if purchased on same receipt as PC
Convenient on-site tech support in your home or office if issue cannot be resolved remotely
Coverage for damage caused by drops, spills, electrical surges and more–includes one accident per year  
Theft recovery with LoJack for Laptops (standard edition)  
Expert 24/7 toll-free phone, real-time chat and e-mail support
Coverage for hardware parts, labor and shipping
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*Coverage for HP Pavilion Elite p7qe, h8m, h8t, h8z, h8xt, h8qe, h8 select edition, Omni 220xt, 220 Quad and TouchSmart 320m, 420t, 520z, 520t, 520xt, 610xt, 610 Quad All-in-One desktop PC (prebuilt or customized)

**Coverage for HP dv7t, dv7t Quad, Envy 14, 14 Beats Special Edition, 17, and 17 3D notebook PC (new only)

Services described above are subject to change at any time.