Total Care for your HP desktop PC
Standard warranty
While your HP desktop PC is covered by the standard warranty you receive:
- Lifetime use of HP Support Assistant ›
- Online support and driver downloads ›
- Real-time chat support ›
- E-mail assistance ›
- One-year coverage for parts and labor
- Technical support in English and Spanish—just call 800-474-6836
Out of warranty? Get free online help at:
You can always use HP Support Assistant from your HP desktop PC to keep your PC up to date and get assistance when you need help.
For additional coverage, please see the service options below.
For your in-warranty HP desktop PC
For your out-of-warranty HP desktop PC
HP Care Pack Service
Protect the well-being of your HP desktop PC by adding to your existing warranty.
Coverage options: 2 or 3 additional years
To buy now, call 866-234-1377
HP Accidental Damage Protection
Add to your existing warranty coverage and protect your PC from drops, spills and electrical surges. You’ll also get virus and spyware removal assistance.
Coverage options: 2 or 3 additional years
To buy now, call 866-234-1377
HP PC Tune-up Service
Improve the performance of your HP desktop PC with personalized assistance and instruction from an HP technician.
Coverage options:
1-time use Buy now ›
HP House Call
Get peace of mind by extending your existing warranty coverage and enjoy the convenience of repair in home or office1 if issue cannot be corrected remotely plus virus and spyware removal assistance.
Coverage options:
1 additional year Buy now ›
1 additional year with Accidental Damage Protection Buy now ›
2 additional years Buy now ›
3 additional years Buy now ›
HP technical support—including virus and spyware removal assistance
Get help with troubleshooting, diagnosis and general questions regarding your HP desktop PC (does not include hardware repair).
Coverage options: 1-time use or 1 year
To buy now, call 866-234-1377
HP Premium Care Pack Service
Get the best possible experience from your PC with HP’s most comprehensive service plan. HP Premium Care Pack Service for select desktops gives you award-winning service and support for a wide range of issues. And you’ll get front-of-the-queue access to HP’s North America-based technical advisors, on-site tech support and more. Buy this plan when you purchase your HP desktop PC and you’ll also get 3 months of HP SmartFriend phone support.
Coverage options:
1 additional year Buy now ›
2 additional years Buy now ›
HP repair
Minimize downtime if the unexpected happens. Call an HP technician and select the repair option just right for you.
Coverage option: 1-time repair or replacement
To buy now, call 866-234-1377
HP PC Tune-up Service
Improve the performance of your HP desktop PC with personalized assistance and instruction from an HP technician.
Coverage option: 1-time use Buy now ›
HP House Call
Enjoy the convenience of in-home repair1 for your HP desktop PC plus virus and spyware removal assistance.
Coverage option: 1 year
To buy now, call 866-234-1377
Virus and spyware removal assistance from HP
Keep your HP desktop PC’s performance at its best by getting rid of damaging viruses and intrusive spyware.
Coverage option: 1-time use
To buy now, call 866-234-1377
HP Care Pack Service
If your HP desktop PC is in good working condition, you may be able to keep it protected with this HP Care Pack.
Coverage option: 1 year
To buy now, call 866-234-1377
1 Service provided in home or office if issue cannot be corrected remotely; service is available 7 days a week, excluding holidays.
2 Covers all HP Deskjet, Officejet and Photosmart printers and faxes, LaserJet 1018, 1020, 1022, P1xxx series, M1319F, CP1215 and CP1518ni printers, if purchased within 1 year of PC purchase. Also includes HP or Compaq monitor if purchased separately within 1 year of PC purchase.
Services described above are subject to change at any time.