Total Care for your HP printer and monitor
Product Support
While your HP printer, All-in-One and monitor are covered by the standard warranty you receive:
- Online support and troubleshooting ›
- Software and driver downloads ›
- Real-time chat support ›
- E-mail assistance ›
- One-year parts and labor coverage
- Technical support in English and Spanish—just call 800-474-6836
Out of warranty? Get free online help at:
For additional coverage, please see the service options below.
For your in-warranty HP products
For your out-of-warranty HP products
HP Next Business Day Exchange
Add to your existing warranty coverage and get a replacement HP product delivered to your door.1
Coverage options for your printer:
1 additional year Buy now ›
2 additional years Buy now ›
Coverage options for your monitor:
1 additional year Buy now ›
2 additional years Buy now ›
HP SmartFriend
Your personal help desk for questions not covered by your standard warranty or HP product manual.
HP technical support
Get help with troubleshooting, diagnosis and general questions regarding your HP printer, HP All-in-One or HP monitor (does not include hardware repair).
Coverage options:
1-time use or 1 year (for HP Officejet products only)
To buy now, call 866-234-1377
HP repair
Minimize downtime if the unexpected happens. Call an HP technician and select the repair option just right for you.
Coverage option:
1-time repair or replacement
To buy now, call 866-234-1377
HP Next Business Day Exchange
If your product is in good working condition, you may be able to purchase this HP Care Pack to protect your HP printer, HP All-in-One or HP montior. You’ll also get convenient next-day delivery of a replacement HP product delivered to your door the next business day.1
Coverage option: 1 year
To buy now, call 866-234-1377
1 Standard delivery is next business day, excluding holidays and weekends, in most areas within continental United States and in limited areas of Hawaii and Alaska, as long as order is placed by 2:30 p.m. Central time.
Services described above are subject to change at any time.
This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See http://www.microsoft.com/windows/windows-7/ for details.