Web Based Enterprise Services
WEBES is a tool suite aimed at preventing or reducing your system's down time. The tool suite has the following components:
If you have a warranty or service contract with HP you are entitled to these tools free of charge. You must, however, upgrade the tools at least once a year, because the software expires after one year.
Note: The Web Based Enterprise Services (WEBES) software is no longer available as a standalone download. The functionality to analyze events has been fully incorporated into HP Insight Remote Support. HP Insight Remote Support has many advantages over WEBES, including the ability to automatically submit actionable cases to HP including the device's entitlement. You are strongly advised to replace WEBES with HP Insight Remote Support and further details can found at www.hp.com/go/insightremotesupport.
WEBES is a time limited solution and if you have received a message stating "Service Obligation will expire..", then simply installing/upgrading to HP Insight Remote Support (HP Insight RS) A.05.80 will automatically renew the service obligation. HP strongly encourages you to update to HP Insight RS A.05.80 at the earliest opportunity to obtain the additional benefits and to ensure that HP can continue to provide you with the with the best possible service as specified in your Warranty, HP Care Pack or Contractual support agreement.
If you are currently running HP Insight RS A.05.80 and you are receiving the "Service Obligation will expire.." message, then please go to this site, http://www8.hp.com/us/en/support/svctools/webesservob.html. At this site, you will be able to download an update that will extend your service obligation.
If you have received the error message above or your application is no longer operational and it is currently possible for you to replace your WEBES installation with Insight RS A.05.80, please contact your local HP Support organization. Details can be found on www.hp.com/go/rstechsupport.
- SEA (for operating system binary event log analysis).