Key Benefits

  • Accurate visibility into IT demands, the corresponding investments, and their value
  • Complete traceability across service subscription, usage, and chargeback
  • Improved quality and speed to market for new applications
  • Increased customer satisfaction due to proactive fixes, quicker recovery
  • Consensus between the business and IT on priorities and “big bet” investments

Additional Resources

Related Products, Solutions and Services

Engage with the IT Transformation Service Strategy