Professional Services can help you with a blueprint based on IT4IT, an industry-developed reference architecture for managing the business IT. IT4IT helps to connect everything IT does end-to-end across the service lifecycle using a modular, value-chain approach that lets you choose your starting point based on your strategic business goals and your company’s IT maturity level. This big-picture vision and small-steps model enables you to make quick, demonstrable progress.

Key Benefits

  • Accurate visibility into IT demands, the corresponding investments, and their value
  • Complete traceability across service subscription, usage, and chargeback
  • Improved quality and speed to market for new applications
  • Increased customer satisfaction due to proactive fixes, quicker recovery
  • Consensus between the business and IT on priorities and “big bet” investments


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