Find answers to the most commonly asked questions relating to installing your HP printer.

Select from the following categories to learn more.
How to find drivers illustration
As HP invests time and research into making new and better printers, we discover ways to improve our existing lines of printers. These improvements are available through downloadable drivers and software on our Web site.
Understanding HP Printers illustration
Do you want to understand how HP printers work? Have you recently purchased a new HP printer and want to learn about what goes into a printer and a driver? This section explains all of this and more.
Installation Troubleshooting illustration
Despite our best efforts, sometimes installation problems happen because every computer is slightly different.
  • USB Printer Installation Troubleshooting  
    A locally installed, USB connected printer installation issue can be explored using a variety of tools and processes available on your computer. The troubleshooting process and available tools vary from one operating system to another.
  • Wired (Ethernet) Network Printer Installation Troubleshooting  
    When using your printer on a wired Ethernet connection, you can use both local and network tools to successfully troubleshoot issues as they arise. The troubleshooting process and available tools vary from one operating system to another.
  • Wireless Printer Installation Troubleshooting 
    When using your printer on a wireless network connection, a variety of both local and network based tools can help you troubleshoot issues as they arise. The troubleshooting process and available tools vary slightly from one operating system to another.
FAQ illustration
Finding a solution is your top priority when you are having trouble installing your printer. Take a look at these FAQs for immediate answers to the most commonly asked questions.
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(e.g. Deskjet 2680)
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You’re not alone. Reach out to other customers and HP Experts on the support forums and get the answers you need.