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HP helps protect you from fake printing supplies
Learn how to spot fakes and what to do in case of a suspicion
HP helps protect you from fake printing supplies
Learn how to spot fakes and what to do in case of a suspicion
Not sure if you have an Original HP or Samsung cartridge?
Validate using the ink or toner security labels
Check the labels holographic features:
Tilt the box front to back to see the or “OK” and the “√” move in the OPPOSITE directions.
Tilt the box left to right to see the or “OK” and the “√” move in the SAME directions.

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.
Check the labels holographic features:
Tilt the box front to back to see the or “OK” and the “√” move in the OPPOSITE directions.
Tilt the box left to right to see the or “OK” and the “√” move in the SAME directions.

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.
Check the labels holographic features:
Tilt the box front to back to see the or “OK” and the “√” move in the OPPOSITE directions.
Tilt the box left to right to see the or “OK” and the “√” move in the SAME directions.

The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.
Other validation methods
VALIDATE ONLINE

Enter Label Security Number
VERIFYTamper Evident Label1 with enhanced security feature
Look for these 3 tell-tale signs that your cartridge may have been tampered with:
- The lines in the pattern do not match
- The label is colored rather than transparent
- The text changes on the label to show 'seal is void'
For an additional check, the HP logos in the blue strip should always show:
- "HP logo" and "√" move in opposite directions when tilting the box top to bottom.
- "HP logo" and "√" move in the same direction when tilting the box left to right.
Why should you care?
Counterfeit cartridges may seem like a true alternative. However, they entail serious risks and threats.
Fakes threaten
Make sure it’s Original HP cartridges

QUALITY
Get the printing performance you expect from HP

SUSTAINABILITY
Original HP cartridges help you conserve resources when printing, and are easy to recycle when empty.4

INDOOR AIR QUALITY
To help maintain the indoor air quality where you live and work.

SECURITY
To protect your printer and data5
Make sure it’s Original HP cartridges

QUALITY
Get the printing performance you expect from HP

SUSTAINABILITY
Original HP cartridges help you conserve resources when printing, and are easy to recycle when empty.4

INDOOR AIR QUALITY
To help maintain the indoor air quality where you live and work.

SECURITY
To protect your printer and data5
Frequently asked questions
What are counterfeit printing supplies?
What is fraud?
How can I help stop the spread of counterfeit printing supplies?
For smaller orders, take photographs and then complete the online form detailing suspected counterfeit activities.
For large shipments, use our Counterfeit Delivery Inspection. Just ask your HP representative for this no-cost inspection to verify both product quality and authenticity.
I want to make a large purchase; how do I make sure it’s safe?
How do I check my Samsung cartridges?
Samsung supplies now include HP security labels so you can check the same way you would for HP cartridges.
1. Visually check the security label2. Use a QR code reader (on smartphone or tablet devices) or enter the serial number online (any Internet-connected device) at hp.com/go/ok
Product images are for illustration purposes only, product availability and colours may vary by country.
1. The new Tamper Evident Label is available in the following SKUs from April 2014: HP 12A Black LaserJet Toner Cartridge, HP 85A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, and HP 05A Black LaserJet Toner Cartridge. For China only: HP 12A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, HP 05A Black LaserJet Toner Cartridge, HP 88A Black LaserJet Toner Cartridge.
2. Based on a Keypoint Intelligence - Buyers Lab comparative page yield/reliability evaluation of original HP XL inkjet and toner cartridges vs. third-party remanufactured/compatible cartridges in Australia and New Zealand tested from September 2019 – January 2020.
3. An HP printing system consists of HP Printer, paper and Original HP supply. Blue Angel DE-UZ 205 emissions criteria or earlier versions of Blue Angel criteria applicable when printing system launched. EPEAT acknowledges Blue Angel emissions test results and certification and applies them to its own IAQ criteria. For list of Blue Angel certified HP printing systems, see h20195.www2.hp.com/v2/GetDocument.aspx?docname=c04874946
4. Program availability varies. See hp.com/recycle.
5. HP Office-class printing systems include Enterprise-class devices with FutureSmart firmware 4.5 or above, Pro-class devices, and their respective Original HP toner, PageWide, and ink cartridges. Does not include HP integrated printhead ink cartridges. See http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA6-8438ENW and hp.com/go/SuppliesSecurityClaims.
© HP Development Company, L.P. The Information contained herein is subject to change without notice. Warranties for HP products and services are set out in the express warranty statements accompanying such products and services. In addition, our products and services come with guarantees that cannot be excluded under the Australian Consumer Law. Subject to the foregoing, nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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