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HP Recover and Renew Services

HP Recover and Renew Services help businesses securely recover, repurpose or recycle end-of-use computers and devices.

Help protect your business and personal data with our secure end-of-use services and prepare for a technology refresh with recycling that supports environmental sustainability.

Device Recovery Service1

Simple, secure, and sustainable device repurposing that pays you back.


Securely retire your end-of-use devices with expert data erasure services, receive residual value, and help enable the circular economy for greater sustainability with HP Device Recovery Service.


• Help protect your business and personal data with our services that include data erasure, logistics, and reporting.


• Return your devices to HP for refurbishment and reuse or responsible recycling.


• Receive money for your returned multi-vendor devices1 and make device refreshes more affordable.

HP Deinstallation Service2

Quickly and easily replace old devices in preparation for a refresh.


Deploy your new devices fast when our team takes care of all the deinstallation tasks.


• Let us handle the removal of your PCs, displays, and peripherals and prepare them for transport so your IT staff can focus on higher priority projects.


• We’ll do the heavy lifting by packing your old hardware and providing a deinstallation report with the product description, serial, and asset tag numbers.

HP Sanitisation Service2

Protect your confidential data before removing your old devices.


Secure your information and get peace of mind when we completely erase the data from your devices or permanently destroy the storage media in accordance with the latest industry standards.


• Simplify the secure management of your old devices with our convenient onsite or offsite data wipe or destruction service.


• Have your devices processed on your terms. We can leave data-wiped or destroyed hard drives with you to manage according to your security policies.


• Rest assured that our sanitisation service is done according to recognised international data wipe standards and in compliance with environmental regulations when your media is destroyed.

HP Recycling Service2

Circular economy-friendly recycling of old devices.


Smoothly transition to new devices while adhering to your policies for end-of-use and supporting social initiatives and environmental directives.


• We’ll safely recycle your old devices in compliance with applicable government regulations and according to our strict policies and standards.


• Give your old devices a new purpose. We are committed to improving our planet by reducing waste and environmental impact through device reuse programs.

Additional Resources

Solution Brief

Learn more about how HP can help you securely recover and repurpose end-of-use devices.

Data Sheet

Learn more about our different recover and renew services.


Product images are for illustration purposes only, product availability and colours may vary by country. 


1. Fair market value will be assessed based on age and condition of the device. Not all devices may have any residual value. If not, they will be responsibly recycled.

2. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.


© HP Development Company, L.P. The Information contained herein is subject to change without notice. Warranties for HP products and services are set out in the express warranty statements accompanying such products and services. In addition, our products and services come with guarantees that cannot be excluded under the Australian Consumer Law. Subject to the foregoing, nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.