Why IT pros are opting for Device as a Service

August 3, 20183 Minute Read

Everyone has had at least one office experience where the computers were in desperate need of a refresh. It’s like driving an old jalopy into the ground while the neighbour enjoys short-term leases on high-end sedans. But Device as a Service (DaaS) will let everyone drive a shiny, new computer.

What is Device as a Service?

DaaS is all about making today’s demanding and discerning users happy with world-class devices—everything from powerful workstations to the latest smartphones—while keeping those devices well-tuned and productive throughout their lifecycle. Gone are the days of going for a coffee while waiting for a desktop to boot up at the start of the workday. But more importantly for IT staff, gone are the days of doing a massive refresh of their desktop, laptop, tablet, or smartphone fleets, which generally involves significant one-time capital costs and disruption to the business. Who hasn’t worked in an office with a storage room acting as a graveyard for old monitors no one has time to dispose of?

Personal computing and communication devices continue to be the lifeblood of enterprise productivity. But just as innovation has significantly improved the capabilities of these devices, it has also raised the expectations of users. The influx of devices is increasing pressure on security, new technology support, and IT resource availability, according to IDC.

If users think they need faster, shinier computers, they’re probably right. IDC found that 55 percent of IT professionals believe they need improvements in device lifecycle management, especially in the areas of device deployment and optimization. Device management can be a serious resource drain for IT: half of IT professionals believe they spend too much time procuring and managing devices, and 63 percent say the resources used up by device management could be spent on more strategic IT projects.

DaaS to the device management rescue

HP’s Device as a Service addresses these pressures by optimizing how organizations acquire, manage, and use technology. It offers a full portfolio of services for their devices, whether they’re by HP or other manufacturers. Every product in the HP portfolio is available as a service. According to IDC, 65 percent of IT professionals believe DaaS will have a positive impact on their device management. Respondents also believe it can reduce their PC refresh cycle by more than six months.

DaaS is similar to leasing, but there are a few characteristics that make it even more compelling, in part because the device hardware is only just one component. HP, for example, provides additional options, such as design, configuration, optimization, maintenance, and disposal—all bundled into a single contract and offered on a per-seat basis. And just like any other as-a-service delivery model, DaaS is scalable—be it up or down—depending on business conditions.

DaaS gives IT staff more visibility into their true costs, with financial intelligence that supports precise contracts and improved total cost of ownership management. With the use of a consolidated dashboard, HP provides analytical insight into your fleet’s inventory, location, and condition. This monitoring also contributes to improved security, since your organization will be able to keep its entire fleet secured and policy-compliant at all times. This security is extended right through device end-of-life, so organizations can keep pace with fast-changing technology and keep users happy and productive, while also making sure the turnover is handled securely.

Think about it: no more storage rooms full of dusty monitors. Perhaps it’s time for a Foosball table?

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