HP Planet Partners Program

Consumer / Small & Medium Business

(Please read carefully as our program options may have changed since your last visit)

We encourage end users to return empty HP Ink or LaserJet cartridges using the option most suitable to your requirement and we will ensure all collected HP cartridges are recycled responsibly.

Only Original HP cartridges can be recycled through this program. Do not return non-HP cartridges, refilled or remanufactured cartridges, warranty returns, or these non-returnable supplies.

Drop it off

If you have between 1 and 3 Toner cartridges or its equivalent (2 ink = 1 toner), please bring them to the nearest HP authorised collection points (click here).

List of HP Authorised Collection Points

HP Wan Chai Store
No. 263, 2/F, Wan Chai Computer Center (MTR Exit A4), 130 Hennessy Road, Wan Chai
Tel.: (852) 3704 7100
Mon – Sun (10:30 - 20:30)

HP Prince Edward Store (IT SME Area)
254-256, 2/F, Pioneer Centre, 750, Nathan Road, Prince Edward, Kowloon (Close to Prince Edward MTR Station B2 exit)
Tel.: (852) 3105 9796
Mon – Sun (10:30 - 20:30)

HP Sham Shui Po Store Shop
16B-17, 1/F ,Golden Computer Centre, Sham Shui Po, Kowloon, Hong Kong.
Tel.: (852)3427 9520
Mon - Sun (12:00 - 21:00)

HP Mongkok Store
Shop 222. Mongkok Computer Centre, 8-8A, Nelson Street, Mongkok, Kowloon, Hong Kong.
Tel.: (852) 3188 4971
Mon - Sun (11:30 - 20:30)


Request for Collection

If you have between 4 and 9 Toner cartridges or its equivalent (2 ink = 1 toner), call our hotline number to request onsite collection service. We request you carefully read the program Terms and Conditions before placing request:

HP Planet Partners Program Hotline

+(852) 6679 1503

Terms and Conditions

  • Minimum pick-up quantity must be four or more toner or its equivalent;
  • Only consumer and Small and Medium business (SMB) are eligible;
  • Cartridges for pickup must be packed properly in bags or boxes;
  • Schedule pick up only when cartridges are ready to be handed over to our logistics service provider;

If you have 10 and more Toner cartridges or its equivalent (2 ink = 1 toner), visit Enterprise Business and Public Sector page for details.

More on Recycling

For additional recycling or other environmental enquiries, please contact us.

IMPORTANT: HP Planet Partners - HP LaserJet and inkjet print cartridge Return and Recycling program is only available for end-users who have used HP original cartridges in the manner for which they are intended. Any other use of the Return and Recycling program is unauthorized. Do not use the HP Return and Recycling Program for defective supplies. Defective supplies which are still under warranty as described in the specific HP supplies warranty statement should be exchanged with an authorized dealer or service center. Used supplies which are inadvertently sent to the HP Return and Recycling Program cannot be returned.