HP 5 year Next business day Onsite Exchange 5000x Hardware Support Specifications

Support type
Onsite repair
Duration
5 years
Response time
Next business day response
Coverage window
Standard workdays - 9 hours
Place of service
Onsite
Service method
Onsite repair
Warranty coverage
In warranty
Care Pack type
Electronic
Coverage period (month)
60
UNSPSC code
81111812
Service features, header
Remote problem diagnosis and support
Service features, header
Onsite hardware support- next business day[1]
Service features, header
Replacement parts and materials included
Service features, header
Escalation management