How Instant Ink works

Get cartridges delivered automatically, for a lot less.

How much does it cost?

Everyone saves, no matter how much you print.

How do I save with Instant Ink?

With HP automatic Ink Cartridges reposition service, we have make printing more accessible by reducing its cost and making it always available to you.

FREE – 10 pages for just €1

€2.99 – 10 pages for just €1

€4.49 – 15 pages for just €1

€9.99 – 20 pages for just €1

€19.99 – 20 pages for just €1

Shop HP printers with Instant Ink

Light usage and good value

Family printer for all occasions

Print stylishly and with elegant design

Smart business productivity

Free trial of HP Instant Ink included with printer purchase.9

Refer a friend

Instant Ink customers can refer friends by sharing their unique referral code or link. For every friend who signs up, we will give you both 1 free month of service.10

ENROLL NOW

*Restrictions may apply

Frequently Asked Questions

How does HP Instant Ink work?

Instant Ink is HP's ink delivery service: a new way to print that's affordable and easy.

Once you sign up to the Service, forget about going to the store again to buy cartridges! Your printer will tell us when you're about to run out of ink and we will send you automatically new cartridges before you need them.

We offer you different plans to choose from according to the number of pages per month you print, no matter if you print in colour or in black and white.

Your monthly fee includes ink usage, shipping and recycling.

And don't worry if your printing needs change, you can easily change your plan anytime or cancel the service without penalties.

Where is HP Instant Ink available?

HP Instant Ink is currently available in the United States, Canada, United Kingdom, Germany, France, Spain, Republic of Ireland, Italy, Netherlands, Belgium, Luxembourg, Austria, Portugal, Switzerland, Norway, Sweden, Denmark and Finland. We’re planning on expanding, so keep checking back for updates on when HP Instant Ink will be available in other countries.

What do I need to sign up?

To sign up to the HP Instant Ink service you need:

  • An HP printer that is compatible with this service.
  • An Internet connection for your printer
  • A valid email address.
  • A valid payment method (for billing purposes): Credit card, direct debit, PayPal or HP Instant Ink Prepaid card*.

* Not all payment methods may be available in all countries.

Should I signup if I still have ink?

Don't worry if you still have ink in your current printer. Get ready now for when you run low on ink! When you sign up to the Service, we will send you a Welcome Package with your Instant Ink cartridges. Your billing will not start until your Instant Ink cartridges are inserted into your printer.

If you just bought a new printer that comes with Instant Ink cartridges already inside, you may be offered a Trial period if you sign up to the Service within the 7 days following the Printer Installation. Try the service and your monthly fee will only start after the Trial period.

In case you sign up after the 7 days, you won't be eligible for the Trial period and your service and billing won't start until you insert your Welcome Package Instant Ink cartridges into your printer.

What is included in my monthly fee?

Your monthly fee includes the HP Instant Ink cartridges usage, shipping and recycling.

Will I get cartridges every month?

No, your HP printer anticipates when you're running out of ink and orders more when you need it, but not on a established frequency. Your HP Instant Ink cartridges are bigger than the usual ones, so they have to be replaced less frequently, also helping to reduce the negative impact on the environment. We encourage you to return your used cartridges using the prepaid envelopes included in your box. As you can fit several cartridges in the recycling envelope, not all replenishment packages will include one. All cartridges received will be recycled by HP Planet Partners.

When does my Service start and when am I getting billed?

If you already have a Printer and sign up to Instant Ink, we will send you a Welcome Package with your HP Instant Ink cartridges. Your billing cycle starts when you insert your first HP Instant Ink cartridges in your enrolled printer, and you will be charged every month at the end of your billing cycle.

If you just bought a new printer that comes with Instant Ink cartridges already inside, you may be offered a Trial period if you sign up to the Service within the 7 days following the Printer Installation. Even if your service already starts, your billing cycle will only start after the Trial period. Nevertheless, if you exceed the plan page limit you will be charged for additional pages. In case you sign up after the 7 days, your service and billing won't start until you insert your Welcome Package cartridges.

What if I don’t know how many pages I print?

Don't worry, once you sign up to HP Instant Ink, if you realize that there's a better plan that suits your needs, you can change your plan anytime.

You can track how many pages you print in your Dashboard and upgrade or downgrade to any of the paid plans, you can't switch back to the Free Printing plan.

What happens if my printing needs change from month to month?

HP Instant Ink is flexible and allows for additional pages and accumulated unused pages.

Do you print less in a month? If you do not use all your plan pages in a month, the unused pages will be kept in your account and automatically rolled over to the next month. You can roll over up to two times the number of pages in your monthly plan.

And what if I need to print more pages than my monthly plan? Once you have printed all the pages in your plan, and you have used all your rollover pages, additional set of pages will be automatically charged on your account for only €1.00.

Bear in mind that you can easily change your monthly plan if your printing needs change from month to month.

What happens if I don't use all my pages?

If you do not use all your plan pages in a month, the unused pages will be kept in your account and automatically rolled over to the next month. You can roll over up to two times the number of pages in your monthly plan, for as long as you are enrolled in HP Instant Ink.
For example, you can roll over up to 100 pages if you are enrolled in a 50 page plan. Rollover pages are not available on the Free printing plan.

How do additional pages work?

Once you have printed all the pages in your plan, and you have used all your rollover pages, additional set of pages will be automatically charged on your account.
As long as your printer is connected to the Internet, we will send you an email when you are about to reach your monthly page limit. You can always upgrade your plan rather than purchasing additional pages.

Is my plan change or cancellation effective immediately?

You can choose to make a change to a higher plan effective immediately and retroactively apply to the current billing cycle, or have the upgrade take effect the first day of the next billing cycle.
Changes to a lower plan and cancellation are effective the first day of the next billing cycle. Bear in mind that you cannot downgrade to the Free Printing plan. For more details, see the HP Instant Ink Terms of Service.

Can I still use my Instant Ink Cartridges if I cancel the service?

From the moment you insert the first Instant Ink cartridges received with your Welcome Package, all following cartridges received will be Instant Ink Cartridges.
In case you cancel the Service, even if the Instant Ink Cartridges provided with your subscription are not empty, they will stop working in your printer and you will have to replace all of them with standard cartridges.

What is an HP Instant Ink Prepaid Card?

You might have bought a prepaid card in the Store, if that is the case, you will be offered to redeem it during your sign up or in your Dashboard.
The prepaid value will be added into your account and any monthly charges will be deducted from this prepaid balance.

Is the cost the same if I print colour and black and white pages?

Yes, you can print colour photos or documents, or high-quality black and white pages. Each page now costs the same!
Your monthly fee is based on the number of pages you print, not on the amount of ink you use. So, go ahead! Use your colour ink cartridges as much as you want.

How can I recycle my used cartridges?

We encourage you to return your used cartridges using the prepaid envelopes included in your box. As you can fit several cartridges in the recycling envelope, not all replenishment packages will include one.
All cartridges received will be recycled by HP Planet Partners.

1. Based on HP Instant Ink service 300 page plan (savings for other plans will be lower). Based on use of all pages in plan without purchase of additional sets of pages compared to cost per page (CPP) to print ISO/IEC 24711 pages on market majority  of color inkjet printers less than €200 using original standard capacity cartridges as reported by IDC in Q1 2018. Survey based upon indicative manufacturers’ supplies pricing as reported by SPIRE as of June 2018 and page yield listed on manufacturers’ website as of June 2018. For further details please refer to hp.com/go/iecompare. All prices include VAT. ISO yield based on continuous printing in default mode. Actual savings may vary depending on number of pages actually printed per month and content of pages printed. For more information on ISO standards: hp.com/go/pageyield.

2. Ordered by your printer when needed, subject to customer internet connection. Availability may vary in exceptional circumstances. Express deliveries available via Support Services, if you use more ink than anticipated. See hp.com/go/instantinksupport for troubleshooting assistance and contact support options.

3. Service options availability varies by country. For more information please visit hp.com/recycle.

4. The free printing plan allows you to print 15 pages per month at no cost (paper and internet connection not included) for the life of your printer. Additional pages are excluded and will be charged to customer credit/debit card at the end of the month at a rate of €1 per each additional set of 10 pages (customer to be charged €1 for each set even if customer doesn’t use entire set). HP reserves the right to modify or cancel the free printing plan anytime on 60 days notice. This offer cannot be redeemed for cash except as required by law. Additional information available in HP Instant Ink terms at instantink.hpconnected.com/terms.

5. Change or cancel your plan at any time online except that you can't downgrade from a paid plan to the free plan since it is an introductory offer only. If you decide to cancel your HP Instant Ink plan you can go back to using HP original Standard or XL cartridges. Plan upgrades are effective immediately and the charges will be applied retrospectively or in the next billing cycle, depending on user choice. Plan downgrades and cancellations are effective after the last day of the current billing period. For full details go to instantink.hpconnected.com/terms.

6. Roll over allows unused pages in a month to be placed in a roll over account and then applied to pages in excess of your monthly allowance. Roll over not available on the free printing plan. The roll over account balance is limited to a maximum of two of your monthly paid service plan pages (e.g. €1.99 plan 50 pages = 100 page roll over maximum).

7. World’s smallest in-class footprint compared only to dimensions of majority of worldwide inkjet all-in-one printers <$250 USD; HP internal research of printer manufacturers’ published specifications as of July 1, 2018 and July 2018 Keypoint Intelligence - Buyers Lab study commissioned by HP. Market share as reported by IDC CYQ1 2018 Hardcopy Peripherals Tracker. Measured dimensions for the HP DeskJet 3700 printer series is 403 mm x 177 mm x 141 mm (W x D x H) and volume is 10,057,671 cubic millimeters. For details, see hp.com/go/smallestAiOclaims or keypointintelligence.com/HPDeskJetSmallestExternal link.

8. Free photos includes all photos printed from a mobile device on paper up to 13 x 18 cm in size. Requires enrolment in HP Instant Ink paid plan, Internet connection to eligible printer, a valid payment method, email address, and delivery service in your geographic area. Photos printed on paper up to 13 x 18 cm in size from mobile devices do not count against your monthly page allotment included in your HP Instant Ink plan. Limitations may apply. Pages printed from your mobile device that are not photos or photos printed on paper larger than 13 x 18 cm in size do count toward your monthly page allotment included in your HP Instant Ink plan. Printer requires a direct connection to the Internet for program participation. Internet access sold separately. For more details on Instant Ink plans, see hpinstantink.com/freephotoExternal link. For details on local printing requirements, see hp.com/go/mobileprintingExternal link.

9. Must complete HP Instant Ink enrolment within 7 days of setting up the printer following the setup process indicated in your printer instructions and using the HP Instant Ink ready cartridges that come with your printer. Requires eligible printer, online enrolment and creation of an HP Connected and Instant Ink account, a valid payment method, email address, and internet connection to the printer. The trial starts from the enrolment date and entitles you to print the monthly number of pages covered by the HP Instant Ink plan chosen upon enrolment. Overage pages are excluded and will be charged according to the payment method selected at the end of the month. Unless service is cancelled within the free period online at hpinstantink.comExternal link a monthly service fee of £1.99, £3.49, £7.99 or £17.99, based on the plan chosen, plus overage fees will be charged according to the payment method selected from the first month after the trial period. Trial limited to one time use. Trial cannot be redeemed for cash except as required by law. Additional information available during online enrolment process and at  hpinstantink.comExternal link.

10. Customer is responsible for any overage fees and applicable taxes during the free months of service. Offer valid in any country (a “Participating Country”) where (i) Instant Ink service is provided and (ii) the Refer-a-Friend (RAF) program is live, provided that both the existing customer and the referred customer reside in Participting Countries. Must be 18+. For existing customers referring Instant Ink, only qualified referrals (as defined in Instant Ink terms and conditions) are eligible for one month free service, equivalent to the then-current service plan chosen. There is no limit to the number of free months existing customers can earn under the RAF program. Referred customers must use a referral link or code to activate enrolment, limited to one referral code/link per printer. Requires creation of HP Connected and Instant Ink accounts and acceptance of terms of service at HP Instant Ink Terms of Service. Offer cannot be redeemed for cash except as required by law. The program incentive may be combined with other offers provided by HP - see full RAF terms and conditions for details. Requires eligible printer, online enrolment, a valid payment method, email address and Internet connection to printer. Unless service is cancelled within the free period online at hpinstantink.comExternal link, a monthly service fee of £1.99, £3.49, £7.99 or £17.99, based on the plan chosen, plus overage fees will be charged according to the payment method selected.

* Bluetooth is a trademark owned by its proprietor and used by HP under license. For details on local printing requirements see hp.com/go/mobileprinting. Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at hp.com/go/mobileprinting. Wi-Fi is a registered trademark of Wi-Fi Alliance®