HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

Not sure if you have an Original HP or Samsung cartridge?

Validate using the ink or toner security labels

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

Other validation methods

Enter Label Security Number

VERIFY

Let us know if you suspect your cartridge is counterfeit

REPORT ONLINEREQUEST AN ONSITE CHECK

Why should you care?

Counterfeit cartridges may seem like a true alternative. However, they entail serious risks and threats.

Fakes threaten

Make sure it’s Original HP cartridges

Make sure it’s Original HP cartridges

Frequently asked questions

1 The new Tamper Evident Label is available in the following SKUs from April 2014: HP 12A Black LaserJet Toner Cartridge, HP 85A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, and HP 05A Black LaserJet Toner Cartridge. For China only: HP 12A Black LaserJet Toner Cartridge, HP 78A Black LaserJet Toner Cartridge, HP 05A Black LaserJet Toner Cartridge, HP 88A Black LaserJet Toner Cartridge.

2 Aug 2018 Market Strategies International study commissioned by HP. Results based on 343 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and/or Color LaserJet printers with HP Original cartridges and non-HP toner cartridges installed in the past 12 months. Study was conducted in 6 countries: CN, IN, ID, KR, TH, AU. See www.marketstrategies.com/hp/APJ-Technician2018.pdf.

3 2017 UL Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested three remanufactured toner cartridge brands sold as substitutes for HP LaserJet Enterprise 500 Color M551 with cartridges: CE400A, CE401A, C402A, CE403A. The tests were carried out in compliance with the methods described in Appendix S-M of the RAL-UZ 171 Blue Angel award criteria. For details, https://industries.ul.com/wp-content/uploads/sites/2/2017/08/2017.08.Printers_Toner_Cartridges_IAQ_Alternate.pdf

4 A printing system consists of HP printer, paper, and toner cartridge.

5 Dec 2017 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A, in compliance with Blue Angel RAL-UZ-205. For details, http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA7-1981ENW

6 InfoTrends, 2018 Asia Pacific Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 45 remanufacturers, 22 NBC manufacturers, 12 refillers, and 11 resellers. See www.hp.com/go/APJ-2018InfoTrends

7 Nov 2018 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP cartridges with four brands of new-build compatible cartridges for HP LaserJet Pro 400 M401 and Pro P1102 printers, HP 80A and 88A cartridges. See http://spencerlab.com/reports/HPReliability-APJ-NBC2018NB.pdf

8 Ink based on an 2016 BLI study commissioned by HP for Black & Color cartridges 564X, 61XL, 678, 703, 802, 901 sold in Asia Pacific; http://keypointintelligence.com/media/1094/hpinkaprefill.pdf. Nov 2018 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP cartridges with seven brands of non-HP cartridges for HP LaserJet Pro 400 M401 and Pro P1102 printers, HP 80A and 88A cartridges. For details, see http://www.spencerlab.com/reports/HPReliability-APJ-2018.pdf or http://www.spencerlab.com/reports/HPReliability-APJ-2018NB.pdf

9 HP Planet Partners Program availability varies. For details, see www.hp.com/recycle. On recycled materials in cartridges, see www.hp.com/go/recycledcontent.