The HP Service Edge

DesignJet support services

HP DesignJet services offer a comprehensive set of solutions for business critical environments – from installation to extended support and maintenance – all designed to protect your return on investment.¹ Services are offered as a prepaid Care Pack or as a subscription.

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Subscribe and succeed

Affordable support price. Flexible. Cancel at any time. With HP Subscription Services, you can extend and enhance your standard warranty coverage in a just few steps. Identify and purchase the plan that best suits your business needs.

How it works

1. Browse the plans

Visit the Subscription Services Catalog or contact your HP Authorized Service Partner to view the available plans based on your printer serial number.

2. Choose your best option

Select your preferred subscription option and complete the easy, secure checkout process.

3. Enjoy peace of mind

Start using best-in-class HP Support Services.

HP DesignJet product support

Already have an HP DesignJet printer and looking for the latest drivers or need some troubleshooting help?

HP DesignJet printer Care Pack options

Next Business Day Onsite Repair

Forget the hassle of packing up your equipment and sending it off for lengthy repairs. If there’s ever an issue, we’ll come to you and have you back up and running – fast.

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HP Installation with Network Setup

We’ll install your printer and network it for you, getting you up and running in no time.

HP Maintenance Kit Replacement

Ensure the best print quality all the time with automatic replacements of your printer’s maintenance kit.

HP Preventive

Keep your printer in optimal condition for best performance and uptime.

Discover more about HP DesignJet printers

HP ink and media

HP DesignJet printer ink and a wide range of printing materials help you deliver consistently high-quality prints the first time, every time.


Workflow solutions

HP offers a range of software and accessories designed to help you increase operational efficiencies, expand your production capabilities, and more.


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1. Availability of service packages and subscription-based services and their specifications may vary by product and country.