HP DesignJet printers – HP Mobile Printing

What new features does HP Mobile Printing offer?

HP Mobile Printing offers the following functionality:

• Easily connect your mobile device to your printer
• Connect to the same network as your printer with LAN or wireless network²
• If you don’t have a wireless network, connect using Wi-Fi Direct⁵
• Direct printing from your iOS or Android™³ OS device to your large-format printer
• Email printing when you are in a remote location²
• Scanning and sharing to different repositories such as Dropbox, Box, Google Drive, and more through the HP Smart app⁴
• Same experience as with an HP small-format printer

If I have my printer connected to the network via LAN, can I still use the HP Mobile Printing functionality?

Yes, as long as your wired printer and your mobile device are connected to the same network.²

What is the difference between wireless and Wi-Fi Direct?

Wireless describes any computer network where there is no physical, wired connection between the sender and receiver. Instead, with Wi-Fi Direct, the network is connected by radio waves and/or microwaves to maintain communication.⁵

How do I print with HP Mobile Printing?

There are 3 ways to print, depending on your needs:

• Print directly from your iOS, Android™, and Windows mobile devices
• Open the document
• Select the printer and number of copies
• Print

NOTE: For Android™ users, you must download, install, and enable the HP Print Service Plugin app from Google Play before you can print.³




• Print from the HP Smart app⁴
• Open the app (previously installed from the Apple® App Store or Google Play)
• Select the document
• Select the settings you want
• Select the printer and number of copies
• Print




• Print remotely by email printing²
  • Compose an email on your computer or mobile device.
  • Add your printer’s email address in the TO: field.
  • Attach the document you want to print.
  • Send the email.

When would I print by email instead of printing from my mobile device?

If your mobile device and your printer are in the same Wi-Fi range, you can send jobs to print directly.⁵ But if you are in a remote location, you can print via email printing.²

What is the HP Print Service Plugin app for Android™³?

This is the app that enables the printing functionality for Android™ devices. Download it from Google Play, install, and enable it; then you can start printing.³

What are Web Services?
Web Services is the tool that enables email printing, connecting your printer to the Internet.²

How can I enable Web Services for my printer?
If you have not already done this during the Out of the Box experience, you can go to the Connectivity Wizard in your Front Panel and follow the steps there. You will receive a printer email address that you can rename in HP Connected.²

What type of attachments can I send using email printing?
PDF, TIFF, and JPEG files are supported.²

What is the maximum file size that I can send using email printing?
10 MB.²

What is the HP Smart app?
This is an HP app that enables scanning and sharing from your mobile device. The HP Smart app also enhances the printing experience.⁴

What features does the HP Smart app provide?
HP Smart app features include:⁴

• Print stored documents or from the cloud
• Scan and share
• Capture documents
• Configure your printer (check ink levels, etc.)

Can the HP Smart app generate multipage PDFs when scanning?
Yes, when scanning with the HP Smart app, you can generate multipage PDF documents.⁴

Is it possible to scan and share by email using the HP Smart app?
Yes. First scan and store the document in your mobile device and then share it by email.⁴

Is it possible to scan and upload a document to a repository in the cloud using the HP Smart app?
Yes. First scan and store the document in your mobile device. Then upload it to cloud repositories such as Box, Dropbox, Evernote, and Google Drive.⁴