Företag kan minska kostnaden och öka tillgängligheten i virtualiserade servermiljöer med HPs nya supporttjänst

Stockholm 14 december 2010 – HP lanserar idag en omfattande supporttjänst som gör att kunder kan köra verksamhetskritiska applikationer med virtualiserade HP ProLiant servers. Den nya tjänsten erbjuder förbättrad prestanda och tillgänglighet samtidigt som kostnad och komplexitet minskar.

Den nya HP Critical Advantage-tjänsten förser företag med ett dedikerat HP-team som ger stöd, samt upprätthåller hög tillgänglighet i virtualiserade verksamhetskritiska miljöer. HP-teamet fokuserar på problemlösning och förbättring av processer som gör att företag istället kan använda personalresurser för innovation.


”Med HPs nya tjänst fjärrövervakar det dedikerade teamet företagets virtualiserade it-miljö och upptäcker och åtgärdar eventuella fel och brister. Det innebär en förenklad felhantering och gör att it-chefen kan släppa en del av kontrollen och få mer tid till att utveckla verksamheten”, säger Jens Thomsen, produktchef för proaktiva supporttjänster, HP Sverige.

Mer information: 
 “As enterprises virtualize their industry standards-based environments to control costs and gain flexibility, they are realizing the vast complexities the technology can introduce,” said Matt Healey, research manager, Software and Hardware Support Services, IDC. “End-to-end support services such as HP Critical Advantage can improve availability and reduce downtime of business-critical applications so that clients can fully realize the potential of virtualization.”
Innovative approach reduces risk of downtime, expands client choice


HP Critical Advantage is the first comprehensive service offering from a major technology vendor that delivers support for business-critical applications in virtualized x86 environments. As more organizations implement business-critical applications on virtualized x86 servers, the need to avoid unplanned downtime while accelerating performance has increased. HP Critical Advantage services maintain clients’ uptime by offering support levels based on needs and budget.


— The HP Global Mission Critical Solution Center reduces frequency and duration of outages by providing rapid reactive support and incident resolution for complex business-critical environments.
— A defined set of proactive services based on industry best practices for change management and process improvement helps prevent unplanned downtime by anticipating potential issues.
— Flexible credits provide a range of services suitable for clients’ needs. Credits accumulate with the amount of HP Critical Advantage purchased.

HP Critical Advantage Flexible Proactive Services include:
— Performance & Capacity Analysis for Virtual Environments guides clients on virtualization capacity planning to align performance with business demands.
— Virtualization Readiness Workshop for Critical Applications provides infrastructure planning and assessment that help clients quickly achieve virtualization’s benefits while mitigating potential risks.


— Availability Analysis in Virtual Environments improves efficiency and maintains uptime by optimizing virtualized environments.


“Clients are facing challenges in maintaining high availability when running business-critical applications on virtualized infrastructures,” said William Loupakos, senior vice president, Professional Services, American Digital Corporation. “As an HP Services Sales Elite partner, we can now offer clients services to increase performance of their ProLiant environment, while expanding their choices of support options.”

Pricing and availability
HP Critical Advantage is available now through HP Technology Services. Additional information about HP Critical Advantage is available at www.hp.com/services/criticaladvantage.

With mission-critical support for virtualized HP ProLiant servers, HP Critical Advantage services advance clients toward an HP Converged Infrastructure, a key foundation of an Instant-On Enterprise. In a world of continuous connectivity, the Instant-On Enterprise embeds technology in everything it does to serve customers, employees, partners and citizens with whatever they need, instantly.


För ytterligare information, vänligen kontakta:
Jens Thomsen, produktchef för proaktiva supporttjänster, HP Sverige, tel: 08-524 93 722
Gunilla Lundqvist, informationschef, HP Sverige, tel: 08-524 90 400

Om HP
HP skapar nya möjligheter för teknik att ha en meningsfull inverkan på människor, företag och samhället. Som världens största teknikföretag erbjuder HP ett utbud som spänner över utskrifts- och datorprodukter, mjukvara, tjänster och IT-infrastruktur för att kunna lösa kundernas problem. Mer information om HP (NYSE: HPQ) finns på http://www.hp.com

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include macroeconomic and geopolitical trends and events; the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected operational and financial results; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2010 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2009. HP assumes no obligation and does not intend to update these forward-looking statements.


© 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

About HP Inc.

HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.

© 2016 HP Inc. The information contained herein is subject to change without notice. The only warranties for HP Inc. products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.