HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

Not sure if you have an Original HP or Samsung cartridge?

Validate using the ink or toner security labels

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

*The label in the far left represents the latest version of the HP security label. The other labels are former versions of HP’s security label, which may still be valid in some markets.

Other validation methods

Enter Label Security Number

VERIFY

Let us know if you suspect your cartridge is counterfeit

REPORT ONLINEREQUEST AN ONSITE CHECK

Why should you care?

Counterfeit cartridges may seem like a true alternative. However, they entail serious risks and threats.

Fakes threaten

Make sure it’s Original HP cartridges

Make sure it’s Original HP cartridges

Frequently asked questions

1 2018 EMEA Market Strategies International Technician study, commissioned by HP. www.marketstrategies.com/hp/EMEA-Technician2018.pdf.

2 2017 UL Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested three remanufactured toner cartridge brands sold as substitutes for HP LaserJet Enterprise 500 Color M551 with cartridges: CE400A, CE401A, C402A, CE403A. The tests were carried out in compliance with the methods described in Appendix S-M of the RAL-UZ 171 Blue Angel award criteria. For details, https://industries.ul.com/wp-content/uploads/sites/2/2017/08/2017.08.Printers_Toner_Cartridges_IAQ_Alternate.pdf

3 A printing system consists of HP printer, paper, and toner cartridge.

4 Dec 2017 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A, in compliance with Blue Angel RAL-UZ-205. For details, http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA7-1981ENW

5 InfoTrends, 2018 Western Europe Supplies Recycling study, commissioned by HP. Findings are based on average resultsof interviews with 7 remanufacturers, 6 brokers. For details, see www.hp.com/go/EMEA-2018InfoTrends

6 2018 Four Elements Consulting LCA study, commissioned by HP, compared Original HP 80A and 83A monochrome toner cartridges with a sample of NBC alternatives across eight environmental impact categories. For more, visit http://www.hp.com/go/EMEA-LJLCA-NBC-2018. The LCA leverages a SpencerLab 2016 study, commissioned by HP, comparing Original HP LaserJet toner cartridges with three brands of NBC toner cartridges sold in EMEA. For details, see http://www.spencerlab.com/reports/HPReliability-EE-NBC2016.pdf

7 Ink based on Buyers Laboratory Inc. July 2017 study commissioned by HP compared Original HP ink cartridges (121XL, 122XL, 178XL, 300, 300XL, 301XL, 364, 364XL, 650, 950XL, 970XL, 971XL) with 21 brands of non-HP refilled and remanufactured ink cartridges sold in EMEA markets. Details: http://keypointintelligence.com/media/1609/hp-emea-refill-study_rep.pdf. 2019 SpencerLab Colour Reliability study, commissioned by HP, compared Original HP color LaserJet cartridges with six brands of non-HP cartridges sold in Europe, Middle East, and Africa for the HP LaserJet Pro 400 Color Printer M451; CE410A/X, CE411A/12A/13A cartridges. For details, see www.spencerlab.com/reports/HP-CLR-Reliability-EMEA-2019.pdf. The 2019 SpencerLab Monochrome study commissioned by HP compared Original HP cartridges with 12 brands of non-HP cartridges for the HP Pro M402 and Pro 521 printers; HP 26A and 55A cartridges. For details, see www.spencerlab.com/reports/HPReliability-EMEA-2019.pdf

8 HP Planet Partners Program availability varies. For details, see www.hp.com/recycle. On recycled materials in cartridges, see www.hp.com/go/recycledcontent.