HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

HP helps protect you from fake printing supplies

Learn how to spot fakes and what to do in case of a suspicion

Not sure if you have an Original HP or Samsung cartridge?

Validate using the ink or toner security labels

The label in the far left represents the latest version of the HP security label. The other label is a former version of HP’s security label, which may still be valid in some markets.

The label in the far left represents the latest version of the HP security label. The other label is a former version of HP’s security label, which may still be valid in some markets.

The label in the far left represents the latest version of the HP security label. The other label is a former version of HP’s security label, which may still be valid in some markets.

Other validation methods

Enter Label Security Number

VERIFY

REQUEST AN ON-SITE CHECK

For mid- to large-sized deliveries of HP printing supplies, customers can request a free on-site check.

REPORT ONLINEREQUEST AN ON-SITE CHECK

Why should you care?

Counterfeit cartridges may seem like a true alternative. However, they entail serious risks and threats.

Fakes threaten

Make sure it’s Original HP cartridges

Make sure it’s Original HP cartridges

Frequently asked questions

1. 2020 EMEA Escalent survey commissioned by HP. Results based on 246 interviews in 26 countries with HP ServiceOne Partners who have at least 6 months experience and have serviced HP LaserJet printers with both HP Original and non-HP toner cartridges in the past 12 months. Non-HP cartridges include remanufactured, refilled and new-build imitation cartridges See www.escalent.co/hp/EMEA-Technician2020.pdf

2. Nov 2019 WKI Blue Angel Indoor Air Quality study, commissioned by HP, in compliance with DE-UZ 205: 21 imitation and five remanufactured toner cartridge brands compatible with HP Color LaserJet Pro MFP M477fdw (CF410A, 411A, 412A, 413A) purchased in EMEA, LA, and NA regions. See hp.com/go/IAQnonhpWKI2019

3. An HP printing system consists of HP printer, HP paper and Original HP supply. Blue Angel DE-UZ 205 emissions criteria or earlier versions applicable when printing system launched.

4. 2019 EMEA Four Elements Consulting LCA study, commissioned by HP, compared Original HP 55A and 26A monochrome toner cartridges with a sample of imitation alternatives across eight environmental impact categories. See http://www.hp.com/go/EMEA-LJLCA-NBC-2019. The LCA leverages a 2019 SpencerLab study, commissioned by HP, comparing Original HP LaserJet toner cartridges with two brands of imitation toner cartridges sold in EMEA. See www.spencerlab.com/reports/HPReliability-EMEA-NBC2019.pdf

5. InfoTrends 2020 EMEA Supplies Recycling study, commissioned by HP and based on average results of interviews with 20 remanufacturers and NBC resellers in 12 countries. See www.hp.com/go/EMEA-2020InfoTrends

6. 2019 EMEA SpencerLab Colour Reliability study, commissioned by HP, compared Original HP color LaserJet cartridges with six brands of non-HP cartridges, including remanufactured, refilled and new-build imitation cartridges, sold in Europe, Middle East, and Africa. For details, see www.spencerlab.com/reports/HP-CLR-Reliability-EMEA-2019.pdf. The 2019 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP cartridges with 12 brands of non-HP cartridges, including remanufactured, refilled and new-build imitation cartridges, sold in Europe, Middle East and Africa. See www.spencerlab.com/reports/HPReliability-EMEA-2019.pdf

7. Program availability varies. See hp.com/recycle.

8. HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro devices, LaserJet models 200 and up, with respective Original HP Toner, PageWide and Ink Cartridges. Does not include HP integrated printhead cartridges. Digital supply-chain tracking, hardware and packaging security features vary locally by SKU. See hp.com/go/SuppliesThatProtect and hp.com/go/SuppliesSecurityClaims.

9. The European Economic Area includes the Member States of the European Union (europa.eu/ european-union/about-eu/countries_en) and Iceland, Liechtenstein, and Norway.

10. OECD/EUIPO (2019), Trends in Trade in Counterfeit and Pirated Goods, Illicit Trade, OECD Publishing, Paris/European Union Intellectual Property Office.

11. Depending on country/legislation.