49% OF IMITATION CARTRIDGES FAILED DURING USE OR RIGHT OUT OF THE BOX.1 THAT’S LIKE:​

HOW TO SPOT A RISKY CARTRIDGE

1. 2019 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP mono cartridges with five brands of new-build cartridges sold in Europe, Middle East, and Africa for the HP Pro 400 M402 and M521dn MFP printers, HP 26A and 55A cartridges. For details, see www.spencerlab.com/reports/HPReliability-EMEA-NBC2019.pdf. external_icon( pdf PDF 2.5 MB)

2. 2018 InfoTrends Western Europe Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 7 remanufacturers, 6 brokers. For details, see hp.com/go/EMEA-2018InfoTrends. external_icon( pdf PDF 355 KB)

3. HP calculations based on results from a 2019 SpencerLab Europe, Middle East and Africa Monochrome Reliability study comparing cartridges for the HP Pro M402 and Pro 521 printers, HP 26A and 55A cartridges. For details, see www.spencerlab.com/reports/HPReliability-EMEA-2019.pdf. external_icon( pdf PDF 2.5 MB). Calculations include paper, cartridge replacement and labor for reprints. Page use assumes 38% external, 39% internal, and 23% individual use. Labor rate from a 2018 Mercer Global Pay Study. Purchase price used in the calculations is the average street price as reported by Context. For HP cartridges it is €129, and 50% lower price for non-HP. Actual prices, costs, and savings may vary.

4. Dec. 2017 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A. The tests were carried out in compliance of Blue Angel labeling of office equipment in accordance with RAL-UZ 205. For more information, visit http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-1981ENW. external_icon( pdf PDF 425 KB)

5. A 2018 Market Strategies International study commissioned by HP. Results based on 223 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and/or Colour LaserJet printers with HP Original cartridges and non-HP toner cartridges installed in the past 12 months. Study was conducted in 25 countries: UK, IE, FR, DE, IT, AT, BE, PT, ES, NL, SE, RU, UA, PL, HU, CZ, HR, RO, ZA, SA, AE, EG, MA, QA, and TR. For details, see marketstrategies.com/hp/EMEA-Technician2018.pdf. external_icon( pdf PDF 104 KB)

6. A printing system consists of HP printer, paper, and toner cartridge