Press Release: 19. July 2012

HP Boosts IT Functionality For MICROS-Fidelio

Addition of HP Networking to HP Converged Infrastructure supports MICROS-Fidelio’s 30 percent year-on-year business growth

DUBLIN, Ireland, July 18, 2012 – HP today announced that MICROS-Fidelio has selected a resilient networking solution based on HP FlexNetwork architecture to support its business-critical applications. As part of an HP Converged Infrastructure, the new network will enable MICROS-Fidelio to boost IT functionality and reliability whilst driving down costs.

MICROS-Fidelio provides integrated business applications to hospitality and retail industries in more than 130 countries across the globe. Hosting customers’ hardware on a centralised HP Converged Infrastructure forms an integral part of the organisation’s long-term IT strategy to provide solutions based on standardised technologies, optimised tools and automated processes.

“We have seen demand for our hosted services expand between 30 and 40 per cent annually,” says Karoly Laczi, technical director of hosted services, MICROS-Fidelio (Ireland) Ltd. “MICROS-Fidelio’s centralised system currently hosts hardware for over 3,000 hotels across Europe, and this figure will rise significantly as the business expands into emerging markets such as Eastern Europe. We selected HP Networking because it offers an easy-to-manage solution based on open standards that can be scaled to meet the growing demands on our IT infrastructure.”

Based on HP FlexNetwork architecture, the new HP network infrastructure will deliver the resiliency, capacity and scalability to support MICROS-Fidelio’s business-critical applications. To simplify administration and ease the workload on MICROS-Fidelio’s IT team, the entire network will be centrally controlled by HP Intelligent Management Centre (IMC) software which unifies the management of network resources, services and users.

In each of MICROS-Fidelio’s two zero-tolerance data centers, an HP 5800 switch will provide the bandwidth necessary for secure, high-speed communications, while 24 intelligent HP 5120 switches ensure maximum reliability by eliminating loops in the network.

HP Technology Services will implement the new HP Networking solution and provide specialist training courses for MICROS-Fidelio’s IT system administrators. HP Care Pack Proactive 24 services will support and maintain the entire HP Converged Infrastructure for the next five years. HP Financial Services will provide end to end revolving finance solutions to help MICROS-Fidelio drive down costs.

The new network will integrate seamlessly with MICROS-Fidelio’s existing HP Converged Infrastructure, which has already lowered managed downtime by 20 per cent, increased employee productivity by 35 per cent and cut database and application server deployment times by 50 per cent.

MICROS-Fidelio’s data centers contain 50 HP ProLiant BladeSystem c7000 enclosures housing approximately 600 HP ProLiant BL465 G7 and HP ProLiant BL685c G7 server blades running the Oracle Application Server platform, Oracle Real Application Clusters and MICROS-Fidelio’s Applications for Hotel Operations. HP Virtual Connect allows system administrators to rapidly deploy, replace and recover servers and their workloads across data centres without jeopardising availability and network configurations. HP Insight Control software detects potential issues, aids rapid server provisioning and optimises power and cooling. HP StorageWorks XP24000 Disk Arrays provide 300 TB of storage capacity, and their data replication capabilities ensure business continuity.

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