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Use great customer service to acquire and retain customers

Use great customer service to acquire, retain customers

March 2015

How can business owners consistently increase customer satisfaction and encourage loyalty while also growing a business? The answer is practical, efficient IT that frees you up to better serve your customers. Here’s how HP’s Just Right IT portfolio can help…
 
Every small and midsized business (SMB) wants to acquire new business and retain/expand their business with existing customers. And, there’s no doubt that stellar customer service helps businesses increase both customer satisfaction and loyalty.
 
A cost-effective, efficient IT portfolio and infrastructure that runs itself and helps you free up your time is the key. The result is less time spent on IT worries, and more time for small and midsized business owners to better serve customers, to introduce new products, and to put into place other business initiatives that will encourage long-term loyalty.
 
HP’s Just Right IT portfolio offers all of this and more, with a strong suite of products and services designed to take care of the behind-the-scenes action of your business. Here are some key Just Right IT products that can help you take IT concerns off your plate, so that you can better focus on your customers:
 
ProLiant Gen9 servers
The launch of the most recent HP ProLiant Gen 9 server series is central to the Just Right IT portfolio—and to businesses that need reliable and budget-friendly computing power.
 
Powerful and consistent reliability means that you can spend more time taking care of customer relationships and developing new ones—without worrying whether your business is also in good hands.
 
The new Gen 9 servers are ideal for preserving business-critical data and handling multiple workloads so that you can be more efficient and focus on growing your business. 
 
HP Virtual Storage Arrays & HP StoreEasy
The past few years have seen a huge change in data, changing both business owner and customer expectations of how to respond and best interact with each other.
HP storage offerings balance cost and performance with Virtual Storage Arrays (VSA) that provide simple management for virtualized environments, scalable performance and high availability.
 
In particular, HP’s StoreEasy gives businesses a new breed of optimized, efficient, secure, and highly available storage to easily address file and application needs. And, less worry about storage means more time to nurture and grow your business.
 
HP Networking
Our small and midsized business (SMB) customers have conveyed to us that any networking solution must be both flexible and scalable. When that happens, business owners are better able to respond to any new opportunities that come their way—and gain a valuable competitive advantage.
 
With HP Networking solutions, businesses get more efficient networking across the board—with the ability to better allocate resources where and when they need them, and with the right bandwidth. The result is more streamlined connectivity to every user, all devices, and any location, plus better overall performance.
 
In the end, the targeted IT products that make your business life easier are also the ones that can deliver exponential value by freeing up your time to both attract new customers and grow the ones you have. Find out more about how the HP Just Right IT portfolio can help your business grow.