HP 5 year Pickup and Return Hardware Support for HP Notebooks Specifications

Support type
Pickup and return
Duration
5 years
Response time
Repaired within 3-7 business days
Coverage window
Standard workdays - 9 hours
Place of service
Offsite
Service method
Depot repair
Logistics options
Courier pick up and return
Warranty coverage
In warranty
UNSPSC code
81111812
Service features, header
Remote problem diagnosis and telephone support
Service features, header
Prepaid shipment to HP repair center
Service features, header
3-5 business day offsite repair[1]
Service features, header
Prepaid return shipment