HP 5 year 4 hour Onsite 9x5 Hardware Support w/Defective Media Retention for Desktops Specifications

Support type
Onsite repair
Additional support option
Defective media retention
Duration
5 years
Response time
4 hour response
Coverage window
Standard workdays - 9 hours
Place of service
Onsite
Service method
Onsite repair
Warranty coverage
In warranty
Care Pack type
Electronic
Coverage period (month)
60
UNSPSC code
81111812
Service features, header
Remote problem diagnosis and support
Service features, header
4-hour onsite response
Service features, header
Replacement parts and materials included
Service features, header
Firmware updates for selected products