HP 1 year Post Warranty 4 hour 13x5 Laserjet Pro M521 and 435 Multi Function Printer Support Specifications

Support type
Onsite repair
Duration
1 year
Response time
4 hour response
Coverage window
Standard workdays - 13 hours
Place of service
Onsite
Service method
Onsite repair
Warranty coverage
Post warranty
Care Pack type
Electronic
Coverage period (month)
12
UNSPSC code
81111812
Service features, header
Remote problem diagnosis and support
Service features, header
Onsite hardware support – same business day[1]
Service features, header
Replacement parts and materials included
Service features, header
Escalation management