Frequently Asked Questions

What is HP MPS?

HP Managed Print Services (MPS) is a suite of scalable and flexible solutions for office and production printing environments that help organizations productively and profitably manage paper and digital document workflows. HP MPS is a combination of hardware, supplies, solutions, and services all under a multi-year contract. HP MPS helps transform unmanaged data into intelligent information that can be captured, connected, and communicated while advancing your organization’s environmental, security, and mobility goals.

What is the process you use?

HP’s comprehensive approach to MPS is delivered through flexible, modular service offerings that are organized into three stages: Design, Transition, and Manage. We allow you to select the level of involvement that’s right for you—you can manage key components of MPS in-house, outsource some areas completely to HP, and take a co-management approach in other areas—whatever works best with your budget and resources.

What are the benefits of MPS?

Managed Print Services (MPS) is a business enabler—it enables you to harness and optimally manage the power of your IT print infrastructure. It allows you to lower your total cost of printing, improve IT efficiency, and invest in areas that can increase productivity, competitiveness, and profitability.*

Does HP MPS understand my industry-specific needs?

Yes, we have deep industry expertise across a number of industries including Healthcare, Education, Manufacturing, Finance and Legal, Retail, and Media Entertainment. We offer industry-specific solutions to digitize and streamline critical processes, transform paper-based workflows to reduce costs, drive productivity, and help improve your customers’ experience.

Why should I choose HP as my MPS partner?

HP is a trusted global technology and services leader with service coverage in 170 countries that are tuned locally to address unique region and country needs. HP has the strongest, most comprehensive print security in the industry,** a global bench of credentialed security advisors, and the World’s Most Secure Printers.** As an innovative leader and partner in advancing sustainability and corporate social responsibility goals, HP was recognized as the #1 America’s most responsible companies*** by Newsweek in 2020.

*Source: ALL Associates Group, February 2018. For largest 5,000 Global Companies.

**Includes device, data, and document security capabilities by leading managed print service providers. Based on HP review of 2019 publicly available information on service-level agreement offers, security services, security and management software, and device embedded security features of their competitive in-class printers. For more information, visit hp.com/go/MPSsecurityclaims or hp.com/go/securemps.

***Source: Newsweek, 2020

EMBRACE DIGITAL TRANSFORMATION

INCREASE YOUR COMPETITIVE STRENGTH

Digitize your processes to gain productivity, transparency, and security – while helping to increase customer engagement.

DOWNLOAD THE PDF

IMPROVE YOUR RELEVANCE

The need to embrace digital transformation has never been stronger — financial services and insurance firms face pressure from all sides. Help advance your competitive relevance by digitizing and automating processes to enable innovation.

DIGITIZE AND AUTOMATE PROCESSES

Free your business data from the limitations of paper — you can increase efficiency and collaboration without adding risk

ENHANCE CUSTOMER ENGAGEMENT

Increase quality face-to-face interaction with your customers, and grow your brand loyalty through simplified engagements, transparency, and mobile convenience.

STRENGTHEN PROFITABILITY

Gain access to meaningful analytics to fulfill business requirements and make better decisions, faster.

HP AT WORK

  1. World's most secure printing. Based on HP review of 2016 published security features of competitive in-class printers. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software integrity in a reboot. For a list of printers, visit hp.com/go/PrintersThatProtect. For more information: hp.com/go/printersecurityclaims.
  2. Data source ORC International, May 2017. Conducted 1172 interviews in AMS, EMEA, APJ across 12 dimensions of satisfaction.
  3. Gartner, Magic Quadrant for Managed Print and Content Services, December 21, 2015, ID Number G00271944.
  4. Quocirca, Managed Print Services Landscape 2016, July 2017.
  5. IDC MarketScape: Managed Workflow Services 2015 Hardcopy Vendor Assessment.