HP PC and Print Services

Worry less, work more. You’ve got HP Care Pack Services

Worry less, work more.
You’ve got HP Care Pack Services.

Protect your hardware investments and keep devices running and business moving with HP Care Pack Services. From Accidental Damage Protection, to Tracking and Recovery, to Onsite Repair Services, to Defective Media Retention, we’ve got you covered.

Help me choose

PC downtime can cost $1,260 per PC or more per year for SMBs*

Mitigate your risk of downtime with a Care Service. If you don’t use it, we will reimburse you the full cost of Care through our Risk Free HP Care Pack rebate program!

Learn more

*Techaisle LLC : The Ageing Pc Effect – Exposing Financial Impact For Small Businesses, 2013

PC downtime can cost $1,260 per PC or more per year for SMBs
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Discover how to keep your business moving ahead with flexible HP Care Pack Services – optional extended service contracts that go beyond the standard limited warranties.

It’s easy to choose.

Our online preference tool makes it easy to select the ideal combination of price and performance for your service requirements – just by answering a few questions. Try it now. And don’t forget to consider HP Next Business Day Onsite Services – our most popular option.

Help me choose
It’s easy to choose.

Introducing the HP Care Pack Services family.

Make a quick recovery

Onsite Service

Get it back

Accidental Damage Protection

Relax on the road

Defective Media Retention

Relax on the road

Travel Coverage

Hold onto what matters

Tracking and Recovery

Why use HP Care Pack Services?

$6.4 million

Average impact of stolen or lost PCs per organization 1.

90%

Say PC support services are a worthwhile investment 2.

25+

Years of experience in enterprise imaging and printing environments.

Introducing the HP Care Pack Services family.

Peace of mind

1. Peace of mind

You’ll have the confidence of knowing that your HP products are protected around the clock – and around the world.

Productivity

2. Productivity

You’ll have a global team that’s dedicated to one goal: getting you back to work as quickly as possible.

Affordability

3. Affordability

Our services are designed for affordability – and can pay for themselves the first time you need service.

Security

4. Security

We’ve designed our services to protect you, your organization, and your all-important data.

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

1 Ponemon Institute, Oct 31, 2010, The Billion Dollar Lost Laptop Problem, Part 1.

2 2013 InfoTrends, Report on Perceived Value of Add-On PC Configuration, and Care & Support Services.

 

HP Care Pack Options